Source · Select Committees · Work and Pensions Committee
Recommendation 21
21
Paragraph: 101
The Minister also told us that that the application process for Access to Work, which...
Conclusion
The Minister also told us that that the application process for Access to Work, which is currently paper-based, will undergo a “digital transformation” this year. This is long overdue, and we look forward to seeing how this work progresses. The Department must ensure, however, that as the service goes digital, people with low digital literacy receive the support they need to access it.
Paragraph Reference:
101
Government Response
Acknowledged
HM Government
Acknowledged
The Disability Confident scheme was developed by disabled people, disability organisations and employers with the aim being that employers took responsibility and demonstrated their commitment to being Disability Confident. This approach was endorsed by the Disability Confident Steering Group, including disabled people, disability organisations and employers. The review of levels 2 and 3 will provide an opportunity to seek views on the level of external assessment. The scheme has a process for employers to follow to resolve issues or complaints related to their administration in the scheme. If after following the process issues remain unresolved, DWP may then contact the employer to: • seek their view on the issue(s) involved. • consider with the employer whether they are failing to comply with some or all of the Disability Confident criteria. • if they are failing to comply, discuss an improvement plan and timetable for remedying the situation. DWP would expect the employer to be able to show that they are taking action to address the issue(s). If there is clear evidence that the employer is not applying the policies and/ or practices of the Disability Confident scheme, DWP reserves the right to suspend or remove the Disability Confident status of the employer. We will consider the complaints process as part of the DC review.