Recommendations & Conclusions
25 items
5
Recommendation
Fourth Report: Home Office preparednes…
Accepted
Any service user who wants and needs a test must have easy access to that test. This also means that asylum seekers should be informed of the opportunity to request a test and of the associated translation support available to them through that process; they should be provided with any …
Read more
Any service user who wants and needs a test must have easy access to that test. This also means that asylum seekers should be informed of the opportunity to request a test and of the associated translation support available to them through that process; they should be provided with any financial or transport assistance required to reach an appropriate testing facility. With a clear testing policy in place, it is essential that all accommodation providers proactively monitor and ensure that their service users are accessing the assistance they need.
Show less
Government response AI summary
The government stated that it does not believe the Home Office or accommodation providers should develop independent testing strategies for asylum seekers, instead advocating for a consistent approach with the wider population based on scientific advice. It affirms that accommodation providers are ensuring testing takes …
Read full response →
Home Office
11
Recommendation
Fourth Report: Home Office preparednes…
Accepted
Accommodation providers must urgently put in place measures to enable greater social distancing and effective hygiene practices. We are appalled at reports that service users have not been universally provided either with laundry facilities, a generous supply of cleaning products, soap and sanitiser, or with financial support to enable them …
Read more
Accommodation providers must urgently put in place measures to enable greater social distancing and effective hygiene practices. We are appalled at reports that service users have not been universally provided either with laundry facilities, a generous supply of cleaning products, soap and sanitiser, or with financial support to enable them to access these essentials. It is difficult to conceive of any provision which is more fundamental to public health during the pandemic. The Home Office must immediately take steps to ensure these essentials are provided to all service users, whether in initial, contingency or dispersed accommodation. It must write to us confirming the steps taken, and how it will monitor the ongoing provision of these supplies, within 4 weeks of receiving this report.
Show less
Government response AI summary
The government states it expects high standards and has been in daily contact with providers to ensure contractual requirements are met. It outlines existing measures such as issuing guidance, providing cleaning items and laundry services in full board, and increasing cash allowances for dispersed accommodation. …
Read full response →
Home Office
13
Recommendation
Fourth Report: Home Office preparednes…
Accepted
We welcome the additional support that providers have told us that they are giving to their service users, specifically those who need to self-isolate, during this time. Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 55 Nonetheless we have heard evidence that not all service users are receiving the support …
Read more
We welcome the additional support that providers have told us that they are giving to their service users, specifically those who need to self-isolate, during this time. Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 55 Nonetheless we have heard evidence that not all service users are receiving the support they require from providers, with some particularly vulnerable individuals reporting that they are unable to self-isolate as a result. We urge all accommodation providers to ensure that no individual in their accommodation is placed in the precarious position of being unable to self-isolate or shield due to difficulties accessing basic necessities such as nappies for their children, food, toiletries and cleaning equipment.
Show less
Government response AI summary
The government states that providers are monitored to ensure high standards and meet contractual requirements, which include providing essential items and support for self-isolation. Existing measures like food parcels, telephony, free cleaning items, increased cash allowance, and a 24/7 helpline are already in place.
Read full response →
Home Office
15
Conclusion
Fourth Report: Home Office preparednes…
Accepted
Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD, pregnant women and mothers with small children. Smart phones, access to the internet and television can be a lifeline to a range of external information and support services. Prior to the lockdown many asylum seekers …
Read more
Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD, pregnant women and mothers with small children. Smart phones, access to the internet and television can be a lifeline to a range of external information and support services. Prior to the lockdown many asylum seekers will have relied on local libraries and voluntary support groups, which are now impossible to access physically, to obtain such support. Without access to phones, internet and television, asylum seekers may be unable to access essential Covid-19 updates and crucial support networks in the UK and abroad. Asylum seekers’ ability to attend video consultations with their GP and other healthcare professionals, including secondary mental health care, may also be impeded by this lack of communication provision.
Show less
Government response AI summary
The government recognises the importance of access to information and states they have already ensured Wi-Fi or data-only SIM cards are available in initial accommodation and hotels, and that communication costs are covered in asylum seeker allowances.
Read full response →
Home Office
16
Conclusion
Fourth Report: Home Office preparednes…
Accepted
The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities is welcome. However, we are concerned that the denial of provision to individuals who do not have personal phones, or who are currently being asked to leave their accommodation in order to access free Wi-Fi …
Read more
The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities is welcome. However, we are concerned that the denial of provision to individuals who do not have personal phones, or who are currently being asked to leave their accommodation in order to access free Wi-Fi in their local area, increases their vulnerability.
Show less
Government response AI summary
The government denies encouraging asylum seekers to leave accommodation for Wi-Fi and states it already ensures access to Wi-Fi or SIM cards in initial accommodation and hotels, with communication costs covered in allowances.
Read full response →
Home Office
19
Recommendation
Fourth Report: Home Office preparednes…
Accepted
Urgent Government action is needed to ensure that access to primary and secondary health services is in place for all service users, and that healthy, fresh food that is appropriate to individuals’ dietary needs is available.
Government response AI summary
The government states that existing Asylum Accommodation and Support contracts already mandate accommodation providers to ensure access to health services, including signposting, liaising with health authorities, and securing GP registrations for vulnerable users. They also confirm providers are required to ensure healthy, fresh food appropriate …
Read full response →
Home Office
20
Conclusion
Fourth Report: Home Office preparednes…
Accepted
We know that asylum seekers with an active application or appeal are entitled to access NHS primary and secondary healthcare free of charge but there is no obligation on accommodation providers to register asylum seekers in IA with a GP. The Home Office Minister of State recently gave assurances that …
Read more
We know that asylum seekers with an active application or appeal are entitled to access NHS primary and secondary healthcare free of charge but there is no obligation on accommodation providers to register asylum seekers in IA with a GP. The Home Office Minister of State recently gave assurances that healthcare would be available. However, evidence we have received makes plain that, while healthcare may technically be available, it is not accessible to many of those in initial accommodation. This is a deeply concerning situation.
Show less
Government response AI summary
The government states that existing contracts mandate accommodation providers to facilitate access to health services and secure GP registrations for vulnerable service users. It clarifies that lack of proof of address is not grounds for refusal and existing guidance should be followed.
Read full response →
Home Office
25
Recommendation
Fourth Report: Home Office preparednes…
Accepted
We recommend that the Government continues to work with trusted partners such as Doctors of the World UK to translate all updated Covid-19 guidance for the general public into the languages most commonly spoken by those individuals in the asylum system. This guidance should be sent out in digital and …
Read more
We recommend that the Government continues to work with trusted partners such as Doctors of the World UK to translate all updated Covid-19 guidance for the general public into the languages most commonly spoken by those individuals in the asylum system. This guidance should be sent out in digital and print format by providers to all of their service users.
Show less
Government response AI summary
The government commits to continuing to work with relevant partners to ensure translated PHE COVID-19 guidance is kept up to date and made available to service users as health guidance evolves.
Read full response →
Home Office
27
Recommendation
Fourth Report: Home Office preparednes…
Accepted
We welcome the fact that the Home Office is investigating these issues seriously. This investigation should engage with those raising these concerns, assessing whether the moves during lockdown were consistent with public health guidance and seeking detail on precisely how any vulnerability assessments were undertaken and by who. The Home …
Read more
We welcome the fact that the Home Office is investigating these issues seriously. This investigation should engage with those raising these concerns, assessing whether the moves during lockdown were consistent with public health guidance and seeking detail on precisely how any vulnerability assessments were undertaken and by who. The Home Office should set out the findings of its investigations and what lessons the department and contractors have learned as a result in its response to this report.
Show less
Government response AI summary
The government accepts that Mears's local engagement and communication in Glasgow was inadequate, and commits to continued engagement with stakeholders, investigation of concerns, sharing operational lessons, and has established a National Safeguarding Forum.
Read full response →
Home Office
32
Conclusion
Fourth Report: Home Office preparednes…
Accepted
Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to make dispersal arrangements equitable across the UK. Three years on from the Committee’s 2017 report, we have noted with concern the pressures on the system since the introduction of the AASC contracts in September
Read more
Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to make dispersal arrangements equitable across the UK. Three years on from the Committee’s 2017 report, we have noted with concern the pressures on the system since the introduction of the AASC contracts in September
Show less
Government response AI summary
The government acknowledges the challenges with the dispersal policy and outlines ongoing efforts, including the establishment of the HOLGCEX group and an agreed approach from 2019 to achieve more equitable asylum dispersal across the UK. It also details continued engagement with local authorities and strategic …
Read full response →
Home Office
35
Conclusion
Fourth Report: Home Office preparednes…
Accepted
During the pandemic the Government has asked providers to source additional accommodation in areas which had not previously participated in dispersal, which we understand and welcome. However, at the same time the Government has temporarily sanctioned providers to secure such accommodation without the prior approval of the relevant local authority. …
Read more
During the pandemic the Government has asked providers to source additional accommodation in areas which had not previously participated in dispersal, which we understand and welcome. However, at the same time the Government has temporarily sanctioned providers to secure such accommodation without the prior approval of the relevant local authority. Our predecessors’ 2018 report on asylum accommodation reiterated the Committee’s concerns that the Government’s dispersal policy risked undermining the support and consent of local communities, many of which have a long history of welcoming those in need of sanctuary. We repeat this concern again in light of evidence we have received which suggests that communication issues still remain between providers and local dispersal authorities. Nonetheless we were encouraged to hear examples of providers engaging with local areas when sourcing accommodation.
Show less
Government response AI summary
The government highlights its commitment to working collaboratively with communities and stakeholders, detailing established groups like HOLGCEX and ongoing engagement with local authorities and Strategic Migration Partnerships to improve asylum dispersal and address capacity issues.
Read full response →
Home Office
38
Recommendation
Fourth Report: Home Office preparednes…
Accepted
Before taking any final decision to remove temporary support for asylum seekers, the Home Office and its accommodation providers must engage and consult closely with Public Health England, devolved governments, Strategic Migration Partnerships, asylum dispersal councils and local public health units to ensure that any changes do not place individuals …
Read more
Before taking any final decision to remove temporary support for asylum seekers, the Home Office and its accommodation providers must engage and consult closely with Public Health England, devolved governments, Strategic Migration Partnerships, asylum dispersal councils and local public health units to ensure that any changes do not place individuals at any risk or overwhelm other statutory support services.
Show less
Government response AI summary
The government confirmed that they engaged in careful discussion and planning with Public Health Agencies, Local Authorities, other government departments, and stakeholders, including the voluntary sector, before resuming cessations in a phased approach from August.
Read full response →
Home Office
42
Recommendation
Fourth Report: Home Office preparednes…
Accepted
Guidance should be provided for custodial and detention staff on the approach to be taken where an individual is considered to be at high risk of having contracted Covid-19, but is not symptomatic at the point of reception.
Government response AI summary
The government stated that existing precautionary measures for managing COVID-19 risks in immigration detention, including isolation protocols and alignment with public health guidance, already address the recommendation for staff guidance.
Read full response →
Home Office
46
Conclusion
Fourth Report: Home Office preparednes…
Accepted
We are extremely concerned at this failure of communication by Mears Group with the receiving local authorities, and at the lack of arrangements for testing individuals who were being moved across the country out of an accommodation centre where other residents had Covid-19, and which had previously been treated as …
Read more
We are extremely concerned at this failure of communication by Mears Group with the receiving local authorities, and at the lack of arrangements for testing individuals who were being moved across the country out of an accommodation centre where other residents had Covid-19, and which had previously been treated as a single household during lockdown. We are also very concerned at reports of a wider failure in the duty of care towards these individuals and households.
Show less
Government response AI summary
The government acknowledges the failures in communication and duty of care identified by the Committee, noting that Mears has apologised. It states that the Home Office and Mears have met with public health officials to learn lessons and are taking appropriate action to support providers …
Read full response →
Home Office
47
Conclusion
Fourth Report: Home Office preparednes…
Accepted
While Mears affirms that the dispersal of individuals from Urban House on 10 July without testing, even after cases of Covid-19 were confirmed in the facility, was in line with the national system, we are deeply concerned that the company acted in this manner apparently without thought for the consequences …
Read more
While Mears affirms that the dispersal of individuals from Urban House on 10 July without testing, even after cases of Covid-19 were confirmed in the facility, was in line with the national system, we are deeply concerned that the company acted in this manner apparently without thought for the consequences of dispersing these individuals into other communities, and without consulting the receiving authorities. Mears’ commitment to participate in a lessons learned exercise is helpful. However this is not the first time during the pandemic that it has been reported that Mears has moved large numbers of asylum seekers from one location to another in a rush, without consulting local authorities or ensuring proper support is in place, and we are consequently very concerned about the quality of planning and decision making within the group. (Paragraph 202) Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 61
Show less
Government response AI summary
The government acknowledges the concerns, states that Mears has apologised for communication shortcomings during moves from Urban House, and commits to taking appropriate action to support providers in managing future dispersals and outbreaks.
Read full response →
Home Office
48
Recommendation
Fourth Report: Home Office preparednes…
Accepted
We urge the Home Office urgently to review the way Mears has been operating during the pandemic, to consider its poor management of service users’ welfare, and the wider public health consequences of its approach.
Government response AI summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to discuss lessons learned from the Urban House incident. Mears has apologised for communication shortcomings, and the government is taking appropriate action to support providers in …
Read full response →
Home Office
49
Recommendation
Fourth Report: Home Office preparednes…
Accepted
It is essential that lessons are learned from the dispersal from Urban House, and that clear policies are put in place to ensure effective communication between providers and local authorities in the event of further outbreaks in asylum accommodation, and in respect of the dispersal of service users from one …
Read more
It is essential that lessons are learned from the dispersal from Urban House, and that clear policies are put in place to ensure effective communication between providers and local authorities in the event of further outbreaks in asylum accommodation, and in respect of the dispersal of service users from one area to another.
Show less
Government response AI summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to learn lessons from the Urban House dispersal, and Mears has apologised for communication shortcomings. They are taking appropriate action to support providers in managing future …
Read full response →
Home Office
52
Recommendation
Fourth Report: Home Office preparednes…
Accepted
We urge the Home Office to follow MHCLG’s lead and to agree jointly with local authorities, devolved nations and third sector partners a sensible and fair extension to the current measures in place for asylum seekers that reduces the public health risk for them and for the local community. Any …
Read more
We urge the Home Office to follow MHCLG’s lead and to agree jointly with local authorities, devolved nations and third sector partners a sensible and fair extension to the current measures in place for asylum seekers that reduces the public health risk for them and for the local community. Any extension to these measures should take account of the potential heightened risk of vulnerable asylum seekers becoming ill from Covid-19 if temporary support and accommodation is withdrawn; sufficient time should be provided for asylum seekers who have been granted refugee status and those who have been refused asylum to access appropriate financial and accommodation support. The Home Office should also ensure that its approach to ending cessations is phased to ensure that changes do not overwhelm other services. It should give due consideration to any impact that its decisions may have on the already stretched capacity of local authorities.
Show less
Government response AI summary
The government has resumed cessations in a phased approach since August, starting with those granted refugee status and later for those refused asylum, following careful discussion and planning with public health agencies and local authorities. They committed to continued engagement with stakeholders.
Read full response →
Home Office
31
Recommendation
Fifth Report: Home Office preparedness …
Accepted
It is very disappointing that Border Force officers did not receive guidance on the implementation of new regulations until less than one working day before they came into force. Without enough time to raise questions and properly to digest the guidance, it is likely that avoidable mistakes were made during …
Read more
It is very disappointing that Border Force officers did not receive guidance on the implementation of new regulations until less than one working day before they came into force. Without enough time to raise questions and properly to digest the guidance, it is likely that avoidable mistakes were made during the first days that the regulations were in force. As the UK begins to exempt countries from the regulations, the task of ascertaining who should and should not quarantine and what information they should provide is further complicated. We ask the Government to ensure that any changes to guidance are provided to Border Force officials as early as possible before they come into operation.
Show less
Government response AI summary
The government states that Border Force already provided a comprehensive readiness programme and training to staff in advance of implementation, and that staff guidance is continually reviewed and updated routinely ahead of changes taking effect.
Read full response →
Home Office
33
Recommendation
Fifth Report: Home Office preparedness …
Accepted
However, we also note the warnings from public health experts in countries like New Zealand and Singapore that are continuing to take a much more restrictive approach to international travel, and who advised against mass-market travel in Europe this summer. We consider in the next section the reintroduction of quarantine …
Read more
However, we also note the warnings from public health experts in countries like New Zealand and Singapore that are continuing to take a much more restrictive approach to international travel, and who advised against mass-market travel in Europe this summer. We consider in the next section the reintroduction of quarantine for Spain and the criteria for exempting countries. However the travel corridor list is constituted, it is clear that Government must have a system in place for robust surveillance and assessment of any increasing risk in countries where 80 Home Office preparedness for COOVDD19 (coronavirus): management of the borders travel corridors have been agreed so that they can be swiftly suspended if necessary to prevent the virus spreading again, and to prevent deeply damaging consequences for both public health and the economy.
Show less
Government response AI summary
The Government agrees swift action is needed and states it already uses the Joint Biosecurity Centre, working with PHE, to assess risks and inform ministerial decisions for travel corridor exemptions, promising to continue this review.
Read full response →
Home Office
38
Recommendation
Fifth Report: Home Office preparedness …
Accepted
The disruption to travel plans and surprise caused by removing Spain from the travel corridor list demonstrates how essential it is that surveillance data is shared with the public openly and frequently. Potential travellers must be presented with the risks of travelling, even to countries on the travel corridor list, …
Read more
The disruption to travel plans and surprise caused by removing Spain from the travel corridor list demonstrates how essential it is that surveillance data is shared with the public openly and frequently. Potential travellers must be presented with the risks of travelling, even to countries on the travel corridor list, while the pandemic is ongoing and the guidance is liable to change at short notice. We urge the Government to publish the details of its traffic light system to distinguish between high-risk (red), medium-risk (amber) and low-risk (green) countries, and how different countries are currently categorised on that system, so potential travellers can assess the level of risk attached to their chosen travel destinations, and to whether quarantine rules might change.
Show less
Government response AI summary
The government details the criteria used for risk assessment, including viral incidence, transmission status, and testing capacity, and states that current travel corridor information is available on gov.uk. It does not commit to publishing a specific 'traffic light system' or its categorisations.
Read full response →
Home Office
44
Recommendation
Fifth Report: Home Office preparedness …
Accepted
It is not clear exactly which Government department or agency is ultimately responsible for coordinating border policy. Evidence from the Home Secretary suggested important roles for the Department of Health and Social Care, Public Health England and the Department for Transport as well as the Home Office and Border Force. …
Read more
It is not clear exactly which Government department or agency is ultimately responsible for coordinating border policy. Evidence from the Home Secretary suggested important roles for the Department of Health and Social Care, Public Health England and the Department for Transport as well as the Home Office and Border Force. Given that the Home Secretary announced the border quarantine policy it was surprising to discover that she did not expect to be involved in the decisions on travel corridors and that the Home Office wasn’t briefed on prevalence rates for different countries. While it is appropriate that all Departments carry out work within their remit, good coordination and some overall leadership is required for border policies to work coherently. Otherwise, there is the potential for confused policy-making and contradiction between Government departments, like that shown by the inconsistency between the Foreign and Commonwealth Office and Department for Transport on travel advice. This would likely reduce public confidence in the measures as they are introduced, and as they vary. We note that the COVID-19 Operations committee appears to be taking the decisions on border policy and we welcome a cross-Government process to coordinate different departments and ensure that decisions are consistent, and evidence based. However, it still resulted in different advice emerging from the FCO and DfT, and it remains unclear which Department retains lead responsibility for border policy. One accountable Department should be clearly charged with lead responsibility. We believe that should either be the Cabinet Office or, as the Department with overall responsibility for border operations, the Home Office.
Show less
Government response AI summary
The Government states that lead responsibility for the international travel programme has transferred from the Home Office to the Department for Transport, with the Secretary of State for Transport now responsible for signing regulations, while collaborative efforts across departments continue.
Read full response →
Home Office
47
Recommendation
Fifth Report: Home Office preparedness …
Accepted
The Government’s estimate of compliance with its enforcement regime for border quarantine is unconvincing. That the estimate is so high should be grounds for healthy cynicism and interrogation. A better method for estimating the true compliance rate is required, based on routine publication of the following figures: • the number …
Read more
The Government’s estimate of compliance with its enforcement regime for border quarantine is unconvincing. That the estimate is so high should be grounds for healthy cynicism and interrogation. A better method for estimating the true compliance rate is required, based on routine publication of the following figures: • the number of people required to quarantine under the regulations; • the number of spot checks carried out on arrivals at the border; • the number of spot checks carried out by Public Health England on those quarantining; • the number of referrals from Public Health England to the Police; • the number of visits undertaken by police to quarantining individuals; and • the number of enforcement actions ultimately taken. This will allow oversight of the entire process. These data should be published fortnightly, to mirror the work undertaken by the National Police Chiefs’ Council to publish fortnightly totals of the number of Fixed-Penalty Notices issued under lockdown Regulations.
Show less
Government response AI summary
The government claims high compliance and describes its existing enforcement mechanisms, including Border Force checks, PHE's Isolation Assurance Service, and police referrals. It notes that "data in relation to Border Health measures" was published once on gov.uk, but does not commit to the routine fortnightly …
Read full response →
Home Office
50
Recommendation
Fifth Report: Home Office preparedness …
Accepted
As passenger numbers rise and interactions between Border Force officers and arrivals increase, it is crucial that there are no lapses in PPE availability for officers on the frontline who have worked admirably in difficult conditions for several months. The Government owes it to hard-working officers to ensure that they …
Read more
As passenger numbers rise and interactions between Border Force officers and arrivals increase, it is crucial that there are no lapses in PPE availability for officers on the frontline who have worked admirably in difficult conditions for several months. The Government owes it to hard-working officers to ensure that they are protected and feel safe so they can continue in their duties. As part of each review of border quarantine measures, Border Force and the Home Office should conduct a reappraisal of the appropriate level of PPE that should be provided for Border Force officials, and a nationwide assessment of stock levels to ensure that staff have everything they need.
Show less
Government response AI summary
The Government states that Border Force and the Home Office already regularly reappraise PPE requirements and maintain good stock levels, and will continue these efforts to protect officers.
Read full response →
Home Office
51
Recommendation
Fifth Report: Home Office preparedness …
Accepted
Concerns about provision of PPE to key workers have been a recurring theme during the COVID-19 pandemic. We understand that Border Force’s provision of PPE to its staff has been based on PHE and WHO advice. However, Border Force officials must be able to feel safe while carrying out their …
Read more
Concerns about provision of PPE to key workers have been a recurring theme during the COVID-19 pandemic. We understand that Border Force’s provision of PPE to its staff has been based on PHE and WHO advice. However, Border Force officials must be able to feel safe while carrying out their vital work in particularly difficult conditions. This should include wearing masks where staff feel safer doing so.
Show less
Government response AI summary
The government states it has successfully ensured sufficient PPE supply, installed protective screens, and will continue to work with partners and regularly reappraise PPE requirements for Border Force officers, implying existing measures address staff safety concerns.
Read full response →
Home Office