Select Committee · Home Affairs Committee

Home Office preparedness for Covid-19 (Coronavirus)

Status: Closed Opened: 11 Mar 2020 Closed: 9 Dec 2021 62 recommendations 46 conclusions 5 reports

The Home Affairs Committee is undertaking an inquiry into the Home Office’s preparations for and response to Covid-19 (Coronavirus). Read the call for evidence for more detail about the inquiry .

Clear

Reports

5 reports

Recommendations & Conclusions

25 items
5 Recommendation Fourth Report: Home Office preparednes… Accepted

Any service user who wants and needs a test must have easy access to that...

Any service user who wants and needs a test must have easy access to that test. This also means that asylum seekers should be informed of the opportunity to request a test and of the associated translation support available to them through that process; they should be provided with any … Read more

Government response AI summary
The government stated that it does not believe the Home Office or accommodation providers should develop independent testing strategies for asylum seekers, instead advocating for a consistent approach with the wider population based on scientific advice. It affirms that accommodation providers are ensuring testing takes …
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Home Office
11 Recommendation Fourth Report: Home Office preparednes… Accepted

Accommodation providers must urgently put in place measures to enable greater social distancing and effective...

Accommodation providers must urgently put in place measures to enable greater social distancing and effective hygiene practices. We are appalled at reports that service users have not been universally provided either with laundry facilities, a generous supply of cleaning products, soap and sanitiser, or with financial support to enable them … Read more

Government response AI summary
The government states it expects high standards and has been in daily contact with providers to ensure contractual requirements are met. It outlines existing measures such as issuing guidance, providing cleaning items and laundry services in full board, and increasing cash allowances for dispersed accommodation. …
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Home Office
13 Recommendation Fourth Report: Home Office preparednes… Accepted

We welcome the additional support that providers have told us that they are giving to...

We welcome the additional support that providers have told us that they are giving to their service users, specifically those who need to self-isolate, during this time. Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 55 Nonetheless we have heard evidence that not all service users are receiving the support … Read more

Government response AI summary
The government states that providers are monitored to ensure high standards and meet contractual requirements, which include providing essential items and support for self-isolation. Existing measures like food parcels, telephony, free cleaning items, increased cash allowance, and a 24/7 helpline are already in place.
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Home Office
15 Conclusion Fourth Report: Home Office preparednes… Accepted

Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD,...

Users of asylum accommodation are often very vulnerable people, including torture survivors, individuals suffering PTSD, pregnant women and mothers with small children. Smart phones, access to the internet and television can be a lifeline to a range of external information and support services. Prior to the lockdown many asylum seekers … Read more

Government response AI summary
The government recognises the importance of access to information and states they have already ensured Wi-Fi or data-only SIM cards are available in initial accommodation and hotels, and that communication costs are covered in asylum seeker allowances.
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Home Office
16 Conclusion Fourth Report: Home Office preparednes… Accepted

The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities...

The Home Office’s recent provision of SIM cards to asylum seekers in larger IA facilities is welcome. However, we are concerned that the denial of provision to individuals who do not have personal phones, or who are currently being asked to leave their accommodation in order to access free Wi-Fi … Read more

Government response AI summary
The government denies encouraging asylum seekers to leave accommodation for Wi-Fi and states it already ensures access to Wi-Fi or SIM cards in initial accommodation and hotels, with communication costs covered in allowances.
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Home Office
19 Recommendation Fourth Report: Home Office preparednes… Accepted

Urgent Government action is needed to ensure that access to primary and secondary health services...

Urgent Government action is needed to ensure that access to primary and secondary health services is in place for all service users, and that healthy, fresh food that is appropriate to individuals’ dietary needs is available.

Government response AI summary
The government states that existing Asylum Accommodation and Support contracts already mandate accommodation providers to ensure access to health services, including signposting, liaising with health authorities, and securing GP registrations for vulnerable users. They also confirm providers are required to ensure healthy, fresh food appropriate …
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Home Office
20 Conclusion Fourth Report: Home Office preparednes… Accepted

We know that asylum seekers with an active application or appeal are entitled to access...

We know that asylum seekers with an active application or appeal are entitled to access NHS primary and secondary healthcare free of charge but there is no obligation on accommodation providers to register asylum seekers in IA with a GP. The Home Office Minister of State recently gave assurances that … Read more

Government response AI summary
The government states that existing contracts mandate accommodation providers to facilitate access to health services and secure GP registrations for vulnerable service users. It clarifies that lack of proof of address is not grounds for refusal and existing guidance should be followed.
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Home Office
25 Recommendation Fourth Report: Home Office preparednes… Accepted

We recommend that the Government continues to work with trusted partners such as Doctors of...

We recommend that the Government continues to work with trusted partners such as Doctors of the World UK to translate all updated Covid-19 guidance for the general public into the languages most commonly spoken by those individuals in the asylum system. This guidance should be sent out in digital and … Read more

Government response AI summary
The government commits to continuing to work with relevant partners to ensure translated PHE COVID-19 guidance is kept up to date and made available to service users as health guidance evolves.
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Home Office
27 Recommendation Fourth Report: Home Office preparednes… Accepted

We welcome the fact that the Home Office is investigating these issues seriously.

We welcome the fact that the Home Office is investigating these issues seriously. This investigation should engage with those raising these concerns, assessing whether the moves during lockdown were consistent with public health guidance and seeking detail on precisely how any vulnerability assessments were undertaken and by who. The Home … Read more

Government response AI summary
The government accepts that Mears's local engagement and communication in Glasgow was inadequate, and commits to continued engagement with stakeholders, investigation of concerns, sharing operational lessons, and has established a National Safeguarding Forum.
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Home Office
32 Conclusion Fourth Report: Home Office preparednes… Accepted

Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to...

Our predecessors highlighted the shortcomings of the Home Office’s dispersal policy and its failure to make dispersal arrangements equitable across the UK. Three years on from the Committee’s 2017 report, we have noted with concern the pressures on the system since the introduction of the AASC contracts in September Read more

Government response AI summary
The government acknowledges the challenges with the dispersal policy and outlines ongoing efforts, including the establishment of the HOLGCEX group and an agreed approach from 2019 to achieve more equitable asylum dispersal across the UK. It also details continued engagement with local authorities and strategic …
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Home Office
35 Conclusion Fourth Report: Home Office preparednes… Accepted

During the pandemic the Government has asked providers to source additional accommodation in areas which...

During the pandemic the Government has asked providers to source additional accommodation in areas which had not previously participated in dispersal, which we understand and welcome. However, at the same time the Government has temporarily sanctioned providers to secure such accommodation without the prior approval of the relevant local authority. … Read more

Government response AI summary
The government highlights its commitment to working collaboratively with communities and stakeholders, detailing established groups like HOLGCEX and ongoing engagement with local authorities and Strategic Migration Partnerships to improve asylum dispersal and address capacity issues.
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Home Office
38 Recommendation Fourth Report: Home Office preparednes… Accepted

Before taking any final decision to remove temporary support for asylum seekers, the Home Office...

Before taking any final decision to remove temporary support for asylum seekers, the Home Office and its accommodation providers must engage and consult closely with Public Health England, devolved governments, Strategic Migration Partnerships, asylum dispersal councils and local public health units to ensure that any changes do not place individuals … Read more

Government response AI summary
The government confirmed that they engaged in careful discussion and planning with Public Health Agencies, Local Authorities, other government departments, and stakeholders, including the voluntary sector, before resuming cessations in a phased approach from August.
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Home Office
42 Recommendation Fourth Report: Home Office preparednes… Accepted

Guidance should be provided for custodial and detention staff on the approach to be taken...

Guidance should be provided for custodial and detention staff on the approach to be taken where an individual is considered to be at high risk of having contracted Covid-19, but is not symptomatic at the point of reception.

Government response AI summary
The government stated that existing precautionary measures for managing COVID-19 risks in immigration detention, including isolation protocols and alignment with public health guidance, already address the recommendation for staff guidance.
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Home Office
46 Conclusion Fourth Report: Home Office preparednes… Accepted

We are extremely concerned at this failure of communication by Mears Group with the receiving...

We are extremely concerned at this failure of communication by Mears Group with the receiving local authorities, and at the lack of arrangements for testing individuals who were being moved across the country out of an accommodation centre where other residents had Covid-19, and which had previously been treated as … Read more

Government response AI summary
The government acknowledges the failures in communication and duty of care identified by the Committee, noting that Mears has apologised. It states that the Home Office and Mears have met with public health officials to learn lessons and are taking appropriate action to support providers …
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Home Office
47 Conclusion Fourth Report: Home Office preparednes… Accepted

While Mears affirms that the dispersal of individuals from Urban House on 10 July without...

While Mears affirms that the dispersal of individuals from Urban House on 10 July without testing, even after cases of Covid-19 were confirmed in the facility, was in line with the national system, we are deeply concerned that the company acted in this manner apparently without thought for the consequences … Read more

Government response AI summary
The government acknowledges the concerns, states that Mears has apologised for communication shortcomings during moves from Urban House, and commits to taking appropriate action to support providers in managing future dispersals and outbreaks.
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Home Office
48 Recommendation Fourth Report: Home Office preparednes… Accepted

We urge the Home Office urgently to review the way Mears has been operating during...

We urge the Home Office urgently to review the way Mears has been operating during the pandemic, to consider its poor management of service users’ welfare, and the wider public health consequences of its approach.

Government response AI summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to discuss lessons learned from the Urban House incident. Mears has apologised for communication shortcomings, and the government is taking appropriate action to support providers in …
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Home Office
49 Recommendation Fourth Report: Home Office preparednes… Accepted

It is essential that lessons are learned from the dispersal from Urban House, and that...

It is essential that lessons are learned from the dispersal from Urban House, and that clear policies are put in place to ensure effective communication between providers and local authorities in the event of further outbreaks in asylum accommodation, and in respect of the dispersal of service users from one … Read more

Government response AI summary
The government states that the Home Office and Mears have met with the Director of Public Health for Wakefield to learn lessons from the Urban House dispersal, and Mears has apologised for communication shortcomings. They are taking appropriate action to support providers in managing future …
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Home Office
52 Recommendation Fourth Report: Home Office preparednes… Accepted

We urge the Home Office to follow MHCLG’s lead and to agree jointly with local...

We urge the Home Office to follow MHCLG’s lead and to agree jointly with local authorities, devolved nations and third sector partners a sensible and fair extension to the current measures in place for asylum seekers that reduces the public health risk for them and for the local community. Any … Read more

Government response AI summary
The government has resumed cessations in a phased approach since August, starting with those granted refugee status and later for those refused asylum, following careful discussion and planning with public health agencies and local authorities. They committed to continued engagement with stakeholders.
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Home Office
31 Recommendation Fifth Report: Home Office preparedness … Accepted

It is very disappointing that Border Force officers did not receive guidance on the implementation...

It is very disappointing that Border Force officers did not receive guidance on the implementation of new regulations until less than one working day before they came into force. Without enough time to raise questions and properly to digest the guidance, it is likely that avoidable mistakes were made during … Read more

Government response AI summary
The government states that Border Force already provided a comprehensive readiness programme and training to staff in advance of implementation, and that staff guidance is continually reviewed and updated routinely ahead of changes taking effect.
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Home Office
33 Recommendation Fifth Report: Home Office preparedness … Accepted

However, we also note the warnings from public health experts in countries like New Zealand...

However, we also note the warnings from public health experts in countries like New Zealand and Singapore that are continuing to take a much more restrictive approach to international travel, and who advised against mass-market travel in Europe this summer. We consider in the next section the reintroduction of quarantine … Read more

Government response AI summary
The Government agrees swift action is needed and states it already uses the Joint Biosecurity Centre, working with PHE, to assess risks and inform ministerial decisions for travel corridor exemptions, promising to continue this review.
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Home Office
38 Recommendation Fifth Report: Home Office preparedness … Accepted

The disruption to travel plans and surprise caused by removing Spain from the travel corridor...

The disruption to travel plans and surprise caused by removing Spain from the travel corridor list demonstrates how essential it is that surveillance data is shared with the public openly and frequently. Potential travellers must be presented with the risks of travelling, even to countries on the travel corridor list, … Read more

Government response AI summary
The government details the criteria used for risk assessment, including viral incidence, transmission status, and testing capacity, and states that current travel corridor information is available on gov.uk. It does not commit to publishing a specific 'traffic light system' or its categorisations.
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Home Office
44 Recommendation Fifth Report: Home Office preparedness … Accepted

It is not clear exactly which Government department or agency is ultimately responsible for coordinating...

It is not clear exactly which Government department or agency is ultimately responsible for coordinating border policy. Evidence from the Home Secretary suggested important roles for the Department of Health and Social Care, Public Health England and the Department for Transport as well as the Home Office and Border Force. … Read more

Government response AI summary
The Government states that lead responsibility for the international travel programme has transferred from the Home Office to the Department for Transport, with the Secretary of State for Transport now responsible for signing regulations, while collaborative efforts across departments continue.
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Home Office
47 Recommendation Fifth Report: Home Office preparedness … Accepted

The Government’s estimate of compliance with its enforcement regime for border quarantine is unconvincing.

The Government’s estimate of compliance with its enforcement regime for border quarantine is unconvincing. That the estimate is so high should be grounds for healthy cynicism and interrogation. A better method for estimating the true compliance rate is required, based on routine publication of the following figures: • the number … Read more

Government response AI summary
The government claims high compliance and describes its existing enforcement mechanisms, including Border Force checks, PHE's Isolation Assurance Service, and police referrals. It notes that "data in relation to Border Health measures" was published once on gov.uk, but does not commit to the routine fortnightly …
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Home Office
50 Recommendation Fifth Report: Home Office preparedness … Accepted

As passenger numbers rise and interactions between Border Force officers and arrivals increase, it is...

As passenger numbers rise and interactions between Border Force officers and arrivals increase, it is crucial that there are no lapses in PPE availability for officers on the frontline who have worked admirably in difficult conditions for several months. The Government owes it to hard-working officers to ensure that they … Read more

Government response AI summary
The Government states that Border Force and the Home Office already regularly reappraise PPE requirements and maintain good stock levels, and will continue these efforts to protect officers.
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Home Office
51 Recommendation Fifth Report: Home Office preparedness … Accepted

Concerns about provision of PPE to key workers have been a recurring theme during the...

Concerns about provision of PPE to key workers have been a recurring theme during the COVID-19 pandemic. We understand that Border Force’s provision of PPE to its staff has been based on PHE and WHO advice. However, Border Force officials must be able to feel safe while carrying out their … Read more

Government response AI summary
The government states it has successfully ensured sufficient PPE supply, installed protective screens, and will continue to work with partners and regularly reappraise PPE requirements for Border Force officers, implying existing measures address staff safety concerns.
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Home Office

Oral evidence sessions

15 sessions
Date Witnesses
14 Jul 2021 Elizabeth Hegarty · Heathrow Airport, Professor Adam Finn, Professor Christina Pagel, Professor Kelley Lee View ↗
10 Mar 2021 Deputy Commissioner Gary Worboys, Dr Hugh Heggie, Emma Gilthorpe · Jet Zero Council, Ian Conduit · Sitel, Kate Nicholls · UKHospitality, KIm Geum-Chan, Lee Wook-Gyo, Susan Pearce View ↗
3 Feb 2021 Dr Jill O'Leary · Helen Bamber Foundation, Lorna Gledhill · Asylum Matters, Lucy Hadley · Women's Aid Federation of England, Nicole Jacobs · Domestic Abuse Commissioner for England and Wales, Rosie Lewis · Imkaan, Theresa Schleicher · Medical Justice View ↗
13 Jan 2021 Carl Foulkes QPM · North Wales Police, John Campbell QPM · Thames Valley Police, Lucy Moreton · The ISU, Owen Weatherill · National Police Chiefs' Council, Professor Annelies Wilder-Smith · London School of Hygiene and Tropical Medicine, Professor John Edmunds OBE · London School of Hygiene and Tropical Medicine View ↗
21 Oct 2020 Assistant Chief Constable Owen Weatherill · National Police Chiefs' Council, Assistant Commissioner Louisa Rolfe · Metropolitan Police Service, Chief Constable Andy Rhodes · Lancashire Constabulary, Chief Constable Pam Kelly · Gwent Police View ↗
10 Jun 2020 Professor Gabriel Leung · Li Ka Shing Faculty of Medicine, University of Hong Kong, Professor James Wilsdon · International Network for Government Science Advice, Professor Teo Yik-Ying · Saw Swee Hock School of Public Health, National University of Singapore, Sir David Skegg View ↗
3 Jun 2020 Commander Karen Baxter · City of London Police, Graeme Biggar · National Economic Crime Centre, Robert Jones · National Crime Agency, Susie Hargreaves OBE · Internet Watch Foundation View ↗
22 May 2020 Karen Dee · Airport Operators Association, Professor Annelies Wilder-Smith · London School of Hygiene & Tropical Medicine, Professor Gabriel Scally, Sarah West, Tony Smith View ↗
13 May 2020 Caroline Dinenage · Department of Digital, Culture, Media & Sport, The Rt Hon. the Baroness Williams of Trafford · Home Office View ↗
7 May 2020 Colin Dobell · Mitie, John Taylor · Mears Group, Rory Dunlop, Sarah Burnett · Serco, Steven Lakey · Clearsprings Ready Homes, Tim Buley View ↗
29 Apr 2020 Matthew Rycroft CBE · Home Office, Rt Hon Priti Patel · Home Office, Shona Dunn · Department of Health and Social Care View ↗
21 Apr 2020 Adrian Berry · Immigration Law Practioners' Association, Andy Hewett · Refugee Council, Bella Sankey · Detention Action, Chai Patel · Joint Council for the Welfare of Immigrants, Colin Yeo · Garden Court Chambers View ↗
15 Apr 2020 Anna Edmundson · National Society for the Prevention of Cruelty to Children, Anne Longfield OBE · Office of the Children's Commissioner for England, Baljit Banga · Imkaan, Dame Vera Baird DBE QC · Victims' Commissioner for England and Wales, Eleanor Butt · Refuge, Lucy Hadley · Women's Aid, Nicole Jacobs · Domestic Abuse Commissioner for England and Wales View ↗
6 Apr 2020 Chief Constable Garry Forsyth · Bedfordshire Police, Chief Constable John Robins · West Yorkshire Police, Chief Constable Lisa Winward · North Yorkshire Police, Chief Constable Peter Goodman · Derbyshire Police, Chief Superintendent Paul Griffiths · Police Superintendents Association of England and Wales, Simon Kempton · Police Federation of England and Wales View ↗
18 Mar 2020 Angela Perfect · Home Office, Assistant Chief Constable Owen Weatherill · National Police Coordination Centre, Deputy Chief Constable Paul Netherton OBE · National Police Chiefs' Council, Emma Moore · Home Office, Lucy Moreton · Immigration Services Union View ↗

Who gave evidence

74 witnesses
WitnessOrganisationSessions
Nicole Jacobs · designate Domestic Abuse Commissioner Domestic Abuse Commissioner for England and Wales 2
Adrian Berry · Chair Immigration Law Practioners' Association 1
Andy Hewett · Head of Advocacy Refugee Council 1
Angela Perfect · COVID-19 Incident Gold Commander, Border Force Home Office 1
Anna Edmundson · Head of Policy and Public Affairs National Society for the Prevention of Cruelty to Children 1
Anne Longfield OBE · Children's Commissioner for England Office of the Children's Commissioner for England 1
Assistant Chief Constable Owen Weatherill · Silver Command, Operation Talla National Police Chiefs' Council 1
Assistant Chief Constable Owen Weatherill · Strategic Lead National Police Coordination Centre 1
Assistant Commissioner Louisa Rolfe · Assistant Commissioner, Frontline Policing Metropolitan Police Service 1
Baljit Banga · Executive Director Imkaan 1
Bella Sankey · Director Detention Action 1
Carl Foulkes QPM · Chief Constable North Wales Police 1
Caroline Dinenage · Minister of State Department of Digital, Culture, Media & Sport 1
Chai Patel · Legal Policy Director Joint Council for the Welfare of Immigrants 1
Chief Constable Andy Rhodes · Chief Constable Lancashire Constabulary 1
Chief Constable Garry Forsyth · Chief Constable Bedfordshire Police 1
Chief Constable John Robins · Chief Constable West Yorkshire Police 1
Chief Constable Lisa Winward · Chief Constable North Yorkshire Police 1
Chief Constable Pam Kelly · Chief Constable Gwent Police 1
Chief Constable Peter Goodman · Chief Constable Derbyshire Police 1
Chief Superintendent Paul Griffiths · President Police Superintendents Association of England and Wales 1
Colin Dobell · Managing Director, Care and Custody Mitie 1
Colin Yeo Garden Court Chambers 1
Commander Karen Baxter · Head of Economic Crime City of London Police 1
Dame Vera Baird DBE QC · Victims' Commissioner Victims' Commissioner for England and Wales 1
Deputy Chief Constable Paul Netherton OBE · Lead for Civil Contingencies National Police Chiefs' Council 1
Deputy Commissioner Gary Worboys 1
Dr Hugh Heggie 1
Dr Jill O'Leary · GP Medical Advisory Service Helen Bamber Foundation 1
Eleanor Butt · Senior Policy and Public Affairs Manager Refuge 1
Elizabeth Hegarty · Director of Services Heathrow Airport 1
Emma Gilthorpe · CEO Jet Zero Council 1
Emma Moore · Chief Operating Officer, Border Force Home Office 1
Graeme Biggar · Director General National Economic Crime Centre 1
Ian Conduit · Director, Business Development Sitel 1
John Campbell QPM · Chief Constable Thames Valley Police 1
John Taylor · Chief Operating Officer Mears Group 1
Karen Dee · Chief Executive Airport Operators Association 1
Kate Nicholls · Chief Executive UKHospitality 1
KIm Geum-Chan 1
Showing 40 of 74.

Correspondence

56 letters
DateDirectionTitle
14 Jul 2021 To cttee Letter from the ISU to the Chair on management of the borders, dated 8 July 2021
10 Jun 2021 Equality Impact Assessment on using MOD sites to accommodate asylum seekers, da…
10 Jun 2021 Witness statement by Philomena Creffield, dated 13 April 2021
10 Jun 2021 Note of meeting about Napier Barracks on 20 January 2021
10 Jun 2021 Fire safety report on Napier Barracks (and other related documents from the cou…
10 Jun 2021 Home Office Additional Asylum Accommodation Specification, dated 4 September 20…
10 Jun 2021 Documents relating to the Napier Barracks court case
10 Jun 2021 UK Visas & Immigration Suitability Assessment for Contingency Accommodation
10 Jun 2021 To cttee Letter from Home Office to ICIBI on Penally and Napier, dated 2 March 2021
10 Jun 2021 To cttee Letter from ICIBI to Home Office on Napier and Penally, dated 21 March 2021
10 Jun 2021 UKVI E-mail about PHE advice, dated 20 September 2020
9 Jun 2021 To cttee Letter from Kent Resilience Team on asylum accommodation at Napier Barracks, da…
9 Jun 2021 To cttee Letter from the Home Secretary on asylum accommodation with Annex B - fire safe…
9 Jun 2021 To cttee Letter from Public Health England on asylum accommodation at Napier Barracks, d…
9 Jun 2021 To cttee Letter from Public Health Wales on asylum accommodation at Penally Camp with at…
9 Jun 2021 To cttee Letter from the Department of Health and Social Care on decisions about red lis…
26 May 2021 To cttee Letter from Chair to Kent health authorities on Napier Barracks, dated 21 May 2…
19 May 2021 To cttee Letter from the Chair to Public Health Wales on asylum accommodation at Penally…
19 May 2021 To cttee Letter from the Chair to Public Health England on asylum accommodation at Napie…
18 May 2021 From cttee Letter to the Home Secretary on data and decisions about red list countries, da…