Recommendation 13

We welcome the additional support that providers have told us that they are giving to their service users, specifically those who need to self-isolate, during this time. Home Office preparedness for COVID-19 (Coronavirus): institutional accommodation 55 Nonetheless we have heard evidence that not all service users are receiving the support they require from providers, with some particularly vulnerable individuals reporting that they are unable to self-isolate as a result. We urge all accommodation providers to ensure that no individual in their accommodation is placed in the precarious position of being unable to self-isolate or shield due to difficulties accessing basic necessities such as nappies for their children, food, toiletries and cleaning equipment.