Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201303011 | Forth Valley NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201401557 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2014 |
| 201401728 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201306302 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2014 |
| 201304892 | The Highland Council | Local Government | Partly Upheld | 1 Oct 2014 |
| 201302093 | Perth and Kinross Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201301965 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Oct 2014 |
| 201302289 | The Highland Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201401734 | Fife Council | Local Government | Upheld | 1 Oct 2014 |
| 201401224 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2014 |
| 201305967 | Scottish Water | Water | Not Upheld | 1 Oct 2014 |
| 201401009 | Scottish Prison Service | Prisons | Other | 1 Oct 2014 |
| 201400854 | Scottish Prison Service | Prisons | Partly Upheld | 1 Oct 2014 |
| 201301935 | Perth and Kinross Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201203974 | Scottish Water | Water | Partly Upheld | 1 Oct 2014 |
| 201300828 | Tayside NHS Board | Health | Upheld | 1 Oct 2014 |
| 201304591 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2014 |
| 201401352 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201305356 | A Dental Practice in the Forth Valley NHS Board area | Health | Withdrawn | 1 Oct 2014 |
| 201305828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2014 |
| 201401799 | A Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201305399 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2014 |
| 201305082 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Oct 2014 |
| 201304482 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2014 |