Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Other Reference 201401009 Sector Prisons Category downgrading Decided 01 October 2014

View Scottish Prison Service scorecard

Full decision

Summary

Mr C, who is a prisoner, complained that the Scottish Prison Service did not follow procedures when they downgraded him from less secure conditions to more secure. During our investigation, Mr C told us that he was applying for legal aid for judicial review of the prison's actions in relation to the matter he had complained to us about. We cannot investigate complaints if they are the subject of legal action. In view of this, we closed Mr C's complaint. However, we told him to contact us again if his application for legal aid was unsuccessful.

Related reading

View Decision Report 201401009 as a PDF (10.84 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation