Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202500144 | Tayside NHS Board | Health | Upheld | 1 Jul 2026 |
| 202409049 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2026 |
| 202406700 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2026 |
| 202403102 | Fife NHS Board | Health | Upheld | 1 Jul 2026 |
| 202407000 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2026 |
| 202500014 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jun 2026 |
| 202311847 | Borders NHS Board | Health | Not Upheld | 1 Jun 2026 |
| 202505687 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2026 |
| 202501958 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jun 2026 |
| 202411659 | Moray Health and Social Care Partnership | Health | Upheld | 1 Jun 2026 |
| 202501635 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2026 |
| 202408152 | Highland NHS Board | Health | Upheld | 1 Jun 2026 |
| 202506324 | Falkirk Health and Social Care Partnership | Health | Upheld | 1 Jun 2026 |
| 202407182 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2026 |
| 202502789 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2026 |
| 202406685 | Golden Jubilee National Hospital | Health | Upheld | 1 Jun 2026 |
| 202407574 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2026 |
| 202406274 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2026 |
| 202401974 | Grampian NHS Board | Health | Upheld | 1 May 2026 |
| 202409961 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2026 |
| 202401680 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 May 2026 |
| 202401604 | Midlothian Council | Local Government | Partly Upheld | 1 May 2026 |
| 202403985 | Lothian NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2026 |
| 202410341 | Fife NHS Board | Health | Upheld | 1 May 2026 |
| 202410955 | Lanarkshire NHS Board | Health | Upheld | 1 May 2026 |
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