Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202510194 | Trivallis | Housing | Resolved / Early Resolution | 30 Mar 2026 |
| PSOW-202506755 | Trivallis | Housing | Resolved / Early Resolution | 2 Feb 2026 |
| PSOW-202402960 | Trivallis | Other | 23 Oct 2025 | |
| PSOW-202405250 | Trivallis | Other | 23 Oct 2025 | |
| PSOW-202503347 | Trivallis | Resolved / Early Resolution | 13 Oct 2025 | |
| PSOW-202503782 | Trivallis | Resolved / Early Resolution | 1 Oct 2025 | |
| PSOW-202500781 | Trivallis | Resolved / Early Resolution | 29 Jul 2025 | |
| PSOW-202500829 | Trivallis | Resolved / Early Resolution | 24 Jun 2025 | |
| PSOW-202409655 | Trivallis | Resolved / Early Resolution | 11 Apr 2025 | |
| PSOW-202406673 | Trivallis | Resolved / Early Resolution | 10 Jan 2025 | |
| PSOW-202402323 | Trivallis | Resolved / Early Resolution | 8 Aug 2024 | |
| PSOW-202402715 | Trivallis | Resolved / Early Resolution | 25 Jul 2024 | |
| PSOW-202401084 | Trivallis | Resolved / Early Resolution | 12 Jul 2024 | |
| PSOW-202400495 | Trivallis | Housing | Resolved / Early Resolution | 31 May 2024 |
| PSOW-202303088 | Trivallis | Resolved / Early Resolution | 14 Aug 2023 | |
| PSOW-202301057 | Trivallis | Resolved / Early Resolution | 12 Jun 2023 | |
| PSOW-202207159 | Trivallis | Resolved / Early Resolution | 23 Mar 2023 | |
| PSOW-202108532 | Trivallis | Resolved / Early Resolution | 27 Apr 2022 | |
| PSOW-202107482 | Trivallis | Resolved / Early Resolution | 16 Mar 2022 | |
| PSOW-202106785 | Trivallis | Resolved / Early Resolution | 2 Mar 2022 | |
| PSOW-202003546 | Trivallis | Not Upheld | 16 Feb 2022 | |
| PSOW-202006336 | Trivallis | Resolved / Early Resolution | 24 May 2021 |