Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203493 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Oct 2022 |
| PSOW-202101855 | Hywel Dda University Health Board | Health | Upheld | 27 Sep 2022 |
| PSOW-202003189 | Hywel Dda University Health Board | Health | Upheld | 13 Sep 2022 |
| PSOW-202202962 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 12 Sep 2022 |
| PSOW-202202356 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Aug 2022 |
| PSOW-202202909 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 22 Aug 2022 |
| PSOW-202201750 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Aug 2022 |
| PSOW-202202834 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202202410 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202201661 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jul 2022 |
| PSOW-202005677 | A GP Practice in the area of Hywel Dda University Health Board | Health | Upheld | 6 Jul 2022 |
| PSOW-202003517 | Hywel Dda University Health Board | Health | Upheld | 6 Jul 2022 |
| PSOW-202201244 | A Dental Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202201409 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Jul 2022 |
| PSOW-202108690 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 1 Jul 2022 |
| PSOW-202200668 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jun 2022 |
| PSOW-202201466 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 16 Jun 2022 |
| PSOW-202200951 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Jun 2022 |
| PSOW-202200124 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Jun 2022 |
| PSOW-202200211 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 7 Jun 2022 |
| PSOW-202102801 | Hywel Dda University Health Board | Health | Upheld | 26 May 2022 |
| PSOW-202200460 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 May 2022 |
| PSOW-202108712 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 May 2022 |
| PSOW-202100351 | Hywel Dda University Health Board | Health | Upheld | 13 May 2022 |
| PSOW-202101075 | Hywel Dda University Health Board | Health | Not Upheld | 6 May 2022 |