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In considering this complaint the Ombudsman was concerned that the Health Board had failed to conclude its investigation in line with Putting Things Right guidelines.
It has agreed to conclude and issue its response no later than 9 July 2022. The Ombudsman was prepared to accept this resolution as an alternative to investigating the complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202602530 | 23 Jul 2026 | Miss P complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602252 | 22 Jul 2026 | Dr B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602923 | 20 Jul 2026 | Ms B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202600330 | 20 Jul 2026 | Mrs A complained about the care and treatment her late husband received from Hywel Dda University Health Board. She said … | Resolved / Early Resolution |
| PSOW-202503509 | 14 Jul 2026 | The Ombudsman investigated Mrs A’s complaint about whether the nursing care her mother, Mrs B, received at South Pembrokeshire Hospital … | Not Upheld |