Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202206582 | Pembrokeshire County Council | Local Government | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202108404 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202106155 | Hywel Dda University Health Board | Health | Not Upheld | 2 Feb 2023 |
| PSOW-202206190 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202205970 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206603 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206238 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202106678 | Aneurin Bevan University Health Board | Health | Upheld | 1 Feb 2023 |
| PSOW-202206541 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 1 Feb 2023 |
| PSOW-202206369 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Feb 2023 |
| PSOW-202206031 | Betsi Cadwaladr University Health Board | Health | Withdrawn | 30 Jan 2023 |
| PSOW-202205364 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202105038 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 12 Jan 2023 |
| PSOW-202205493 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202204370 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202205569 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202107276 | Cardiff and Vale University Health Board | Health | Upheld | 11 Jan 2023 |
| PSOW-202206578 | Newport City Council | Health | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202205827 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202205382 | Cardiff Council | Local Government | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202104664 | Powys County Council | Local Government | Upheld | 11 Jan 2023 |
| PSOW-202101841 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Jan 2023 |
| PSOW-202102473 | Swansea Bay University Health Board | Health | Upheld | 9 Jan 2023 |
| PSOW-202106332 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Jan 2023 |
| PSOW-202202482 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 6 Jan 2023 |