Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202207522 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202206878 | Denbighshire County Council | Local Government | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202102574 | Swansea Bay University Health Board | Health | Upheld | 10 Mar 2023 |
| PSOW-202206409 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202102897 | Cardiff and Vale University Health Board | Health | Upheld | 9 Mar 2023 |
| PSOW-202207622 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Mar 2023 |
| PSOW-202102644 | Aneurin Bevan University Health Board | Health | Upheld | 9 Mar 2023 |
| PSOW-202206038 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 9 Mar 2023 |
| PSOW-202207786 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 9 Mar 2023 |
| PSOW-202207628 | Pobl | Resolved / Early Resolution | 9 Mar 2023 | |
| PSOW-202206604 | Swansea Council | Local Government | Resolved / Early Resolution | 8 Mar 2023 |
| PSOW-202204892 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 8 Mar 2023 |
| PSOW-202206992 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Mar 2023 |
| PSOW-202203615 | Flintshire County Council | Local Government | Other | 7 Mar 2023 |
| PSOW-202105761 | Aneurin Bevan University Health Board | Health | Upheld | 7 Mar 2023 |
| PSOW-202206959 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-201900226 | Swansea Bay University Health Board | Health | Withdrawn | 6 Mar 2023 |
| PSOW-202207167 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-202207156 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-202207154 | Cardiff Council | Local Government | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-202206010 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202202280 | Saundersfoot Community Council | Local Government | Withdrawn | 3 Mar 2023 |
| PSOW-202206020 | Powys County Council | Local Government | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202207740 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202207985 | Hafod Housing Association | Housing | Resolved / Early Resolution | 3 Mar 2023 |