Source · Ombudsman decisions
PSOW Individual Decisions
3,212 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,212 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202959 | Swansea Bay University Health Board | Health | Upheld | 17 Jan 2024 |
| PSOW-202207320 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Upheld | 16 Jan 2024 |
| PSOW-202202747 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 16 Jan 2024 |
| PSOW-202106968 | Newport City Homes | Not Upheld | 16 Jan 2024 | |
| PSOW-202207282 | Neath Port Talbot Council | Local Government | Other | 16 Jan 2024 |
| PSOW-202307103 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Jan 2024 |
| PSOW-202307628 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Jan 2024 |
| PSOW-202306531 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 15 Jan 2024 |
| PSOW-202307706 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 15 Jan 2024 |
| PSOW-202305222 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 15 Jan 2024 |
| PSOW-202208582 | Llansantffraed Community Council | Local Government | Other | 12 Jan 2024 |
| PSOW-202306591 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jan 2024 |
| PSOW-202200969 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 12 Jan 2024 |
| PSOW-202201496 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202200425 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202202950 | Hywel Dda University Health Board | Health | Upheld | 11 Jan 2024 |
| PSOW-202200361 | Swansea Bay University Health Board | Health | Other | 11 Jan 2024 |
| PSOW-202307386 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 11 Jan 2024 |
| PSOW-202306444 | Newydd Housing Association | Housing | Resolved / Early Resolution | 11 Jan 2024 |
| PSOW-202204035 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Jan 2024 |
| PSOW-202306809 | Cardiff Council | Local Government | Resolved / Early Resolution | 10 Jan 2024 |
| PSOW-202207401 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Jan 2024 |
| PSOW-202207083 | Hywel Dda University Health Board | Health | Not Upheld | 9 Jan 2024 |
| PSOW-202306226 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 9 Jan 2024 |
| PSOW-202306139 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 9 Jan 2024 |