Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202208013 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202300112 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202208688 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 May 2023 |
| PSOW-202200328 | Cardiff and Vale University Health Board | Health | Withdrawn | 5 May 2023 |
| PSOW-202208513 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 May 2023 |
| PSOW-202208324 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 20 Apr 2023 |
| PSOW-202207970 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 13 Apr 2023 |
| PSOW-202107586 | Cardiff and Vale University Health Board | Health | Not Upheld | 31 Mar 2023 |
| PSOW-202103460 | Cardiff and Vale University Health Board | Health | Upheld | 30 Mar 2023 |
| PSOW-202206829 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Mar 2023 |
| PSOW-202207460 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 21 Mar 2023 |
| PSOW-202102005 | Cardiff and Vale University Health Board | Health | Upheld | 17 Mar 2023 |
| PSOW-202102897 | Cardiff and Vale University Health Board | Health | Upheld | 9 Mar 2023 |
| PSOW-202005644 | Cardiff and Vale University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205106 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202203363 | A Dental Practice in the area of Cardiff and Vale University Health Board | Health | Other | 10 Feb 2023 |
| PSOW-202206156 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202205569 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202205493 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202107276 | Cardiff and Vale University Health Board | Health | Upheld | 11 Jan 2023 |
| PSOW-202106332 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Jan 2023 |
| PSOW-202102028 | Cardiff and Vale University Health Board | Health | Other | 6 Jan 2023 |
| PSOW-202104968 | Cardiff and Vale University Health Board | Health | Not Upheld | 8 Dec 2022 |
| PSOW-202204912 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 Dec 2022 |
| PSOW-202206255 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |