Source · Ombudsman decisions
PSOW Individual Decisions
3,212 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,212 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202309026 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202309854 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202310243 | Swansea Council | Local Government | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202207858 | Cardiff and Vale University Health Board | Health | Upheld | 29 Apr 2024 |
| PSOW-202307982 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202309204 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202400216 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202400400 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202309798 | Flintshire County Council | Local Government | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202307912 | Swansea Council | Local Government | Resolved / Early Resolution | 25 Apr 2024 |
| PSOW-202309997 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 25 Apr 2024 |
| PSOW-202309088 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Apr 2024 |
| PSOW-202400117 | Hafod Housing Association | Housing | Resolved / Early Resolution | 24 Apr 2024 |
| PSOW-202308472 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Apr 2024 |
| PSOW-202307455 | Newport City Council | Local Government | Resolved / Early Resolution | 22 Apr 2024 |
| PSOW-202309125 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 22 Apr 2024 |
| PSOW-202309991 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Apr 2024 |
| PSOW-202310250 | Newport City Council | Local Government | Resolved / Early Resolution | 19 Apr 2024 |
| PSOW-202400091 | Pobl | Resolved / Early Resolution | 19 Apr 2024 | |
| PSOW-202309153 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202309442 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202309990 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202310068 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202310199 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |
| PSOW-202310219 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Apr 2024 |