Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202206003 | Welsh Government | Housing | Other | 22 Mar 2024 |
| PSOW-202206689 | Cardiff and Vale University Health Board | Health | Not Upheld | 22 Mar 2024 |
| PSOW-202303509 | Cardiff and Vale University Health Board | Health | Other | 21 Mar 2024 |
| PSOW-202309619 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Mar 2024 |
| PSOW-202308650 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202308512 | Flintshire County Council | Local Government | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202308548 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202309295 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202206426 | Aneurin Bevan University Health Board | Health | Not Upheld | 20 Mar 2024 |
| PSOW-202206834 | Cardiff and Vale University Health Board | Health | Upheld | 19 Mar 2024 |
| PSOW-202308369 | Cardiff Council | Local Government | Resolved / Early Resolution | 19 Mar 2024 |
| PSOW-202308039 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 19 Mar 2024 |
| PSOW-202203963 | Hywel Dda University Health Board | Health | Upheld | 19 Mar 2024 |
| PSOW-202309208 | Powys County Council | Local Government | Resolved / Early Resolution | 15 Mar 2024 |
| PSOW-202200680 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 15 Mar 2024 |
| PSOW-202205408 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 15 Mar 2024 |
| PSOW-202207226 | Aneurin Bevan University Health Board | Health | Upheld | 15 Mar 2024 |
| PSOW-202205258 | Aneurin Bevan University Health Board | Health | Upheld | 15 Mar 2024 |
| PSOW-202301971 | Cardiff and Vale University Health Board | Health | Other | 15 Mar 2024 |
| PSOW-202309293 | Neath Port Talbot Council | Health | Resolved / Early Resolution | 14 Mar 2024 |
| PSOW-202202695 | Betsi Cadwaladr University Health Board | Health | Upheld | 14 Mar 2024 |
| PSOW-202207136 | Cardiff and Vale University Health Board | Health | Upheld | 14 Mar 2024 |
| PSOW-202104884 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Mar 2024 |
| PSOW-202309305 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Mar 2024 |
| PSOW-202207025/202106268 | Aberystwyth Town Council | Local Government | Other | 13 Mar 2024 |