Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202308136 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Feb 2025 |
| PSOW-202401128 | Swansea Bay University Health Board | Health | Not Upheld | 21 Feb 2025 |
| PSOW-202401164 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 17 Feb 2025 |
| PSOW-202407536 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202305597 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 11 Feb 2025 |
| PSOW-202304346 | Swansea Bay University Health Board | Health | Upheld | 17 Jan 2025 |
| PSOW-202402193 | Hywel Dda University Health Board | Health | Upheld | 17 Jan 2025 |
| PSOW-202407333 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Jan 2025 |
| PSOW-202309579 | Swansea Bay University Health Board | Health | Upheld | 7 Jan 2025 |
| PSOW-202400450 | Swansea Bay University Health Board | Health | Not Upheld | 16 Dec 2024 |
| PSOW-202309433 | Swansea Bay University Health Board | Health | Not Upheld | 13 Dec 2024 |
| PSOW-202406611 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 Dec 2024 |
| PSOW-202308769 | Swansea Bay University Health Board | Health | Upheld | 2 Dec 2024 |
| PSOW-202307594 | Swansea Bay University Health Board | Health | Not Upheld | 28 Nov 2024 |
| PSOW-202405901 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 26 Nov 2024 |
| PSOW-202405089 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 13 Nov 2024 |
| PSOW-202307512 | Swansea Bay University Health Board | Health | Not Upheld | 4 Nov 2024 |
| PSOW-202308125 | Swansea Bay University Health Board | Health | Not Upheld | 22 Oct 2024 |
| PSOW-202202168 | Swansea Bay University Health Board | Health | Upheld | 22 Oct 2024 |
| PSOW-202404270 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 21 Oct 2024 |
| PSOW-202401328 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Oct 2024 |
| PSOW-202402961 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Oct 2024 |
| PSOW-202402051 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2024 |
| PSOW-202403977 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202402661 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |