Ms C complained about the care and treatment her late father, Mr D, received from Swansea Bay University Health Board. She complained about whether it was appropriate to discharge Mr D from hospital on 24 December 2023. She also complained about whether there was delay in treating Mr D in the 2 days following his readmittance to hospital on 27 December 2023.
The investigation found that, while it was not reasonable to discharge Mr D on 24 December, this did not alter his outcome. The investigation also found that there was no delay in treating Mr D when he was readmitted to hospital. These complaints were not upheld.