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Mrs A complained about the care and treatment her late mother, Mrs B, received from Swansea Bay University Health Board. Specifically, the investigation considered whether the management of Mrs B’s condition, when she was admitted to Morriston Hospital on 2 January 2023, was clinically appropriate.
The investigation found that the management of Mrs B’s condition when she was admitted to hospital on 2 January 2023 was clinically appropriate. The Ombudsman did not uphold this complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202510769 | 30 Apr 2026 | Ms A complained that Swansea Bay University Health Board had failed to keep her updated on the progress of her … | Resolved / Early Resolution |
| PSOW-202510036 | 28 Apr 2026 | Miss A complained that Swansea Bay University Health Board had not fully addressed her complaint about care and treatment provided … | Resolved / Early Resolution |
| PSOW-202510581 | 16 Apr 2026 | Mr P complained that he had not been informed of a decision made by Swansea Bay University Health Board that … | Resolved / Early Resolution |
| PSOW-202500410 | 30 Mar 2026 | Mrs A complained that the Health Board did not take seriously and/or properly progress referrals from her GP, regarding a … | Resolved / Early Resolution |
| PSOW-202502448 | 30 Mar 2026 | Ms F complained about the care her partner, Mr E, received from Swansea Bay University Health Board (“the Health Board”). … | Not Upheld |