Source · PSOW (Public Services Ombudsman for Wales)

Swansea Bay University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202400450 Sector Health Category Clinical treatment in hospital Decided 16 December 2024

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Full decision

Dr C complained about the care and treatment provided to his wife, Dr E. Specifically, Dr C was concerned about whether appropriate cardiological tests were carried out when Dr E attended hospital in July 2023.

The investigation found that appropriate levels of care were delivered to Dr E. When Dr E attended hospital she was thoroughly assessed and the view of a cardiologist was sought regarding her treatment.

The Ombudsman did not uphold this complaint.

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Other decisions involving Swansea Bay University Health Board

Reference Date Summary Outcome
PSOW-202510769 30 Apr 2026 Ms A complained that Swansea Bay University Health Board had failed to keep her updated on the progress of her … Resolved / Early Resolution
PSOW-202510036 28 Apr 2026 Miss A complained that Swansea Bay University Health Board had not fully addressed her complaint about care and treatment provided … Resolved / Early Resolution
PSOW-202510581 16 Apr 2026 Mr P complained that he had not been informed of a decision made by Swansea Bay University Health Board that … Resolved / Early Resolution
PSOW-202500410 30 Mar 2026 Mrs A complained that the Health Board did not take seriously and/or properly progress referrals from her GP, regarding a … Resolved / Early Resolution
PSOW-202502448 30 Mar 2026 Ms F complained about the care her partner, Mr E, received from Swansea Bay University Health Board (“the Health Board”). … Not Upheld
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