Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202401281 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 22 Apr 2025 |
| PSOW-202408579 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 28 Mar 2025 |
| PSOW-202408606 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Mar 2025 |
| PSOW-202305989 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Mar 2025 |
| PSOW-202407047 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Feb 2025 |
| PSOW-202407355 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Feb 2025 |
| PSOW-202307950 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 12 Feb 2025 |
| PSOW-202307488 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Feb 2025 |
| PSOW-202408113 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 6 Feb 2025 |
| PSOW-202406503 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 31 Jan 2025 |
| PSOW-202403715 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Jan 2025 |
| PSOW-202307359 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 8 Jan 2025 |
| PSOW-202406857 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 18 Dec 2024 |
| PSOW-202405842 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 Dec 2024 |
| PSOW-202310037 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 28 Nov 2024 |
| PSOW-202401292 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 22 Nov 2024 |
| PSOW-202405856 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Nov 2024 |
| PSOW-202405002 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 18 Nov 2024 |
| PSOW-202400694 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Nov 2024 |
| PSOW-202404200 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Oct 2024 |
| PSOW-202205118 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 21 Oct 2024 |
| PSOW-202309969 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Oct 2024 |
| PSOW-202401209 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 11 Oct 2024 |
| PSOW-202404434 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 Oct 2024 |
| PSOW-202402987 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 8 Oct 2024 |