PSOW (Public Services Ombudsman for Wales) decision

Cwm Taf Morgannwg University Health Board

Decided 12 February 2025 Reference PSOW-202307950 Outcome: Not Upheld Sector: Health Category: Clinical treatment in hospital Body on this site: Cwm Taf Morgannwg University Health Board

Themes assigned by this site (AI-generated): Clinical negligence harms learning

Full decision

Decision (the PSOW's words)

Miss Y complained that the decision by Cwm Taf Morgannwg University Health Board to discharge her grandmother, Mrs Z, home from hospital on 16 February 2023 was inappropriate. She said the Health Board did not assess: • Mrs Z’s ability to carry out activities of daily living at home.

• Mrs Z’s mental capacity to decide whether to go home.

The investigation found that Mrs Z was appropriately assessed prior to her discharge from hospital. On this basis, the complaint was not upheld.

From: PSOW (Public Services Ombudsman for Wales), decision PSOW-202307950, 12 February 2025