View Cwm Taf Morgannwg University Health Board scorecard
Miss Y complained that the decision by Cwm Taf Morgannwg University Health Board to discharge her grandmother, Mrs Z, home from hospital on 16 February 2023 was inappropriate. She said the Health Board did not assess: • Mrs Z’s ability to carry out activities of daily living at home.
• Mrs Z’s mental capacity to decide whether to go home.
The investigation found that Mrs Z was appropriately assessed prior to her discharge from hospital. On this basis, the complaint was not upheld.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202501942 | 29 Jun 2026 | Mrs B complained about the care and treatment received by her father, Mr A, from the Health Board. Mrs B … | Not Upheld |
| PSOW-202601536 | 29 Jun 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board had not addressed her concerns sufficiently. She said she had … | Resolved / Early Resolution |
| PSOW-202600854 | 26 Jun 2026 | Mr A complained that Cwm Taf Morgannwg University Health Board failed to answer his concerns about if his diagnosis of … | Resolved / Early Resolution |
| PSOW-202600835 | 12 Jun 2026 | Ms B complained that Cwm Taf Morgannwg University Health Board had not contacted her since July 2025, when it informed … | Resolved / Early Resolution |
| PSOW-202511046 | 29 Apr 2026 | Mrs A complained that Cwm Taf Morgannwg University Health Board failed to respond to her complaint. The Ombudsman found that … | Resolved / Early Resolution |