Mr X complained about the standard of treatment provided to him by Cwm Taf Morgannwg University Health Board in relation to his orthopaedic pain. Specifically, the Ombudsman’s investigation considered whether the tests and investigations carried out into his left hip and foot pain during hospital admissions in July and August 2022 were reasonable and appropriate.
The Ombudsman found that the tests and investigations carried out during Mr X’s hospital admissions in July and August were reasonable and appropriate. The Ombudsman noted that, on assessment, no neurology was found at these admissions and the eventual neurological diagnoses were not indicated. It would have been good clinical practice for an earlier MRI to have been done, but this would not have reached the diagnosis earlier or altered the prognosis for Mr X. The Ombudsman did not uphold the complaint.