PSOW-202508177
Summary (the PSOW's words)Mr F complained about whether the action taken by the Health Board regarding treatment decisions for his sister, Mrs C, …
PSOW (Public Services Ombudsman for Wales) decision
Cwm Taf Morgannwg University Health Board
Decided 22 April 2025
Reference PSOW-202401281
Outcome: Not Upheld
Sector: Health
Category: Clinical treatment in hospital
Body on this site: Cwm Taf Morgannwg University Health Board
Original decision on the PSOW (Public Services Ombudsman for Wales) website ↗ All PSOW decisions
Themes assigned by this site (AI-generated): Clinical negligence harms learning
Full decision
Decision (the PSOW's words)
Mrs C has complained about the care and treatment her son, B, received from Cwm Taf Morgannwg University Health Board. Specifically, Mrs C complained about whether the time taken to carry out cardiac investigations for B following his admission to the Paediatric Unit at Prince Charles Hospital on 28 June 2023 was clinically appropriate.
The investigation found that, based on B’s clinical presentation, he was appropriately managed during his admission to the Hospital between 28 June and 1 July 2023. The complaint was not upheld.
From: PSOW (Public Services Ombudsman for Wales), decision PSOW-202401281, 22 April 2025