Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202408017 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 28 Mar 2025 |
| PSOW-202307570 | Cardiff and Vale University Health Board | Health | Not Upheld | 20 Mar 2025 |
| PSOW-202408279 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Mar 2025 |
| PSOW-202408512 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Mar 2025 |
| PSOW-202402781 | Cardiff and Vale University Health Board | Health | Upheld | 25 Feb 2025 |
| PSOW-202401955 | Cardiff and Vale University Health Board | Health | Upheld | 10 Feb 2025 |
| PSOW-202305228 | Cardiff and Vale University Health Board | Health | Not Upheld | 10 Feb 2025 |
| PSOW-202405150 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Jan 2025 |
| PSOW-202406252 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 20 Dec 2024 |
| PSOW-202404714 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 2 Dec 2024 |
| PSOW-202405099 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 28 Nov 2024 |
| PSOW-202405507 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Nov 2024 |
| PSOW-202404374 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Nov 2024 |
| PSOW-202307597 | Cardiff and Vale University Health Board | Health | Upheld | 29 Oct 2024 |
| PSOW-202403453 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Oct 2024 |
| PSOW-202304436 | Cardiff and Vale University Health Board | Health | Not Upheld | 8 Oct 2024 |
| PSOW-202403660 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 Oct 2024 |
| PSOW-202403857 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Sep 2024 |
| PSOW-202403303 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Sep 2024 |
| PSOW-202303528 | Cardiff and Vale University Health Board | Health | Upheld | 16 Sep 2024 |
| PSOW-202307325 | Cardiff and Vale University Health Board | Health | Not Upheld | 19 Aug 2024 |
| PSOW-202402005 | A Dental Practice in the area of Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 15 Aug 2024 |
| PSOW-202401058 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 5 Aug 2024 |
| PSOW-202306576 | Cardiff and Vale University Health Board | Health | Not Upheld | 30 Jul 2024 |
| PSOW-202402940 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 18 Jul 2024 |