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Ms A complained about the Health Board’s decision not to offer her an attention deficit hyperactivity disorder (“ADHD”) assessment, despite having previously had a private ADHD assessment and diagnosis. Ms A raised additional queries with the Health Board following its complaint response.
As part of an early resolution settlement the Health Board agreed to provide a full and complete response to Ms A’s follow-up queries and to also consider the option of meeting Ms A.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202600364 | 22 Jun 2026 | Miss C complained about the care that she and her baby received from Cardiff and Vale University Health Board, before, … | Resolved / Early Resolution |
| PSOW-202502000 | 08 Jun 2026 | Mrs B complained about the care and treatment she received from Cardiff and Vale University Health Board. Specifically, the investigation … | Not Upheld |
| PSOW-202600721 | 19 May 2026 | Mrs A complained that she was dissatisfied with Cardiff and Vale University Health Board’s (“the Health Board”) response to her … | Resolved / Early Resolution |
| PSOW-202509841 | 01 May 2026 | Miss A complained that Cardiff and Vale University Health Board had not fully addressed her complaint about the care and … | Resolved / Early Resolution |
| PSOW-202410002 | 30 Apr 2026 | Ms C complained about the care and treatment provided to her late mother-in-law, Ms D, when she was investigated and … | Partly Upheld |