Mr C complained about the care and treatment provided to him by Cardiff and Vale University Health Board (“the Health Board”). The investigation considered whether the care and treatment Mr C received between 17 May and 27 September 2022 from the Health Board’s Oral and Maxillofacial Surgery Team was appropriate and he was diagnosed correctly.
The investigation found that the care and treatment Mr C received from the Health Board’s Oral and Maxillofacial Surgery Team between 17 May and 27 September was appropriate and reasonable and that the working diagnosis given to Mr C was also appropriate.
The Ombudsman did not uphold this complaint.