Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202408569 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 21 Nov 2025 |
| PSOW-202407678 | Swansea Bay University Health Board | Health | Other | 20 Nov 2025 |
| PSOW-202503382 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 7 Nov 2025 |
| PSOW-202505376 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 6 Nov 2025 |
| PSOW-202503996 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 6 Nov 2025 |
| PSOW-202406093 | Swansea Bay University Health Board | Health | Not Upheld | 5 Nov 2025 |
| PSOW-202407727 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 4 Nov 2025 |
| PSOW-202504068 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 30 Oct 2025 |
| PSOW-202504101 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 13 Oct 2025 |
| PSOW-202501479 | Swansea Bay University Health Board | Health | Other | 10 Oct 2025 |
| PSOW-202505571 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Oct 2025 |
| PSOW-202505402 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202503224 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2025 |
| PSOW-202502384 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2025 |
| PSOW-202502792 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 1 Oct 2025 |
| PSOW-202400568 | Swansea Bay University Health Board | Health | Not Upheld | 29 Sep 2025 |
| PSOW-202401484 | Hywel Dda University Health Board | Health | Not Upheld | 22 Sep 2025 |
| PSOW-202502075 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Sep 2025 |
| PSOW-202502884 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Sep 2025 |
| PSOW-202405272 | Swansea Bay University Health Board | Health | Not Upheld | 17 Sep 2025 |
| PSOW-202503693 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Sep 2025 |
| PSOW-202503427 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Sep 2025 |
| PSOW-202402035 | Swansea Bay University Health Board | Health | Upheld | 4 Sep 2025 |
| PSOW-202408700 | Swansea Bay University Health Board | Health | Other | 21 Aug 2025 |
| PSOW-202406395 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 20 Aug 2025 |