Source · PSOW (Public Services Ombudsman for Wales)

A GP Practice in the area of Swansea Bay University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202407727 Sector Health Category Clinical treatment outside hospital; GP Decided 04 November 2025

Full decision

Clinical treatment outside hospital; GP:A GP Practice in the area of Swansea Bay University Health Board Report Date 04/11/2025 Case Against A GP Practice in the area of Swansea Bay University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202407727 Outcome Not Upheld Cwynodd Mrs A am y gofal a ddarparwyd gan y Feddygfa i’w phartner diweddar, Mr B, y diwrnod cyn iddo farw. Fe wnaethon ni ymchwilio i weld a oedd y Feddygfa wedi methu ag asesu a rheoli poen yn y frest Mr B yn briodol ar 27 Chwefror 2024.

Canfu’r ymchwiliad fod y gofal a ddarparwyd i Mr B gan y Feddygfa ar 27 Chwefror o fewn yr ystod o ofal clinigol priodol. Ni ellid yn rhesymol ddisgwyl i’r meddyg teulu a welodd Mr B ragweld y byddai Mr B yn debygol o farw o ganlyniad i achos cardiaidd o fewn 24 awr, yn seiliedig ar ei symptomau ar adeg yr ymgynghoriad. Yn unol â hynny, ni chadarnhawyd y gŵyn.

View original on PSOW (Public Servic… website

Other decisions involving A GP Practice in the area of Swansea Ba…

Reference Date Summary Outcome
PSOW-202510403 09 Apr 2026 Mr A complained about the care he received at a GP Practice in the area of Swansea Bay University Health … Resolved / Early Resolution
PSOW-202502494 18 Mar 2026 Mrs B was concerned that, despite her husband, Mr B, experiencing significant pain in his abdomen and ribs in 2024, … Not Upheld
PSOW-202408569 21 Nov 2025 Mr C complained that a GP Practice in the area of Swansea Bay University Health Board (“the Practice”) had not … Upheld
PSOW-202503427 10 Sep 2025 Ms X complained that a GP Practice in the area of Swansea Bay University Health Board had failed to respond … Resolved / Early Resolution
PSOW-202407035 28 May 2025 Miss A complained that the care and treatment provided to her in December 2023 was not clinically appropriate in view … Upheld
View all decisions for this organisation