Mrs A was concerned that a wound infection she developed in her groin following surgery to remove vaginal mesh was a result of the inpatient care and management she received following the surgery. The Ombudsman’s investigation focused on whether the post-operative care provided to Mrs A between 23 and 27 August 2023 (when she was discharged) was clinically appropriate.
The Ombudsman’s investigation found that Mrs A’s inpatient care and management, including the timing of the removal of her drains, was clinically appropriate. The decision to discharge her was also of an acceptable clinical standard, as Mrs A was clinically stable and the prescribed discharge medication was suitable. The Ombudsman found that the post-operative infection was an unfortunate but recognised complication of the surgery Mrs A underwent and was not caused by any shortcomings in the care provided by the Health Board. The complaint was not upheld.