Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202504824 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Jan 2026 |
| PSOW-202507778 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Jan 2026 |
| PSOW-202507730 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Jan 2026 |
| PSOW-202502136 | Hywel Dda University Health Board | Health | Not Upheld | 18 Dec 2025 |
| PSOW-202500374 | Hywel Dda University Health Board | Health | Not Upheld | 9 Dec 2025 |
| PSOW-202502522 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 2 Dec 2025 |
| PSOW-202504469 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Nov 2025 |
| PSOW-202506306 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Nov 2025 |
| PSOW-202503234 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 18 Nov 2025 |
| PSOW-202504884 | Health | Health | Resolved / Early Resolution | 13 Nov 2025 |
| PSOW-202505954 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Nov 2025 |
| PSOW-202409479 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 6 Nov 2025 |
| PSOW-202503768 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202505602 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202502975 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 8 Oct 2025 |
| PSOW-202404815 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 7 Oct 2025 |
| PSOW-202504313 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 Sep 2025 |
| PSOW-202400568 | Swansea Bay University Health Board | Health | Not Upheld | 29 Sep 2025 |
| PSOW-202401728 | Hywel Dda University Health Board | Health | Other | 25 Sep 2025 |
| PSOW-202401484 | Hywel Dda University Health Board | Health | Not Upheld | 22 Sep 2025 |
| PSOW-202403506 | Hywel Dda University Health Board | Health | Not Upheld | 17 Sep 2025 |
| PSOW-202403652 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Sep 2025 |
| PSOW-202501860 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Sep 2025 |
| PSOW-202500363 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Aug 2025 |
| PSOW-202501537 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 Jul 2025 |