Source · PSOW (Public Services Ombudsman for Wales)

Hywel Dda University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202502136 Sector Health Category Clinical treatment in hospital Decided 18 December 2025

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Original decision on the PSOW (Public Services Ombudsman for Wales) website ↗

Full decision

Mr A complained that the Health Board failed to identify a lesion in his right kidney from a CT scan in April 2016.

The investigation found that the Health Board’s interpretation of Mr A’s CT scan from April 2016 reached an appropriate level. The complaint was therefore not upheld.

View original on PSOW (Public Servic… website