Source · PSOW (Public Services Ombudsman for Wales)

Hywel Dda University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202502136 Sector Health Category Clinical treatment in hospital Decided 18 December 2025

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Full decision

Mr A complained that the Health Board failed to identify a lesion in his right kidney from a CT scan in April 2016.

The investigation found that the Health Board’s interpretation of Mr A’s CT scan from April 2016 reached an appropriate level. The complaint was therefore not upheld.

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Other decisions involving Hywel Dda University Health Board

Reference Date Summary Outcome
PSOW-202511024 29 Apr 2026 Mr A complained that Hywel Dda University Health Board failed to respond to his complaint. The Ombudsman found that the … Resolved / Early Resolution
PSOW-202600101 24 Apr 2026 Miss A complained that Hywel Dda University Health Board failed to issue her a formal complaint response regarding the treatment … Resolved / Early Resolution
PSOW-202510921 14 Apr 2026 Ms A complained that Hywel Dda University Health Board failed to issue a response to her complaint which, she made … Resolved / Early Resolution
PSOW-202510774 14 Apr 2026 Ms C complained that Hywel Dda University Health Board failed to issue a response to her complaint which she made … Resolved / Early Resolution
PSOW-202510057 07 Apr 2026 Ms A complained about the delays she has experienced waiting for treatment for her cataracts by Hywel Dda University Health … Resolved / Early Resolution
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