Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202005598 | Aneurin Bevan University Health Board | Health | Not Upheld | 21 Dec 2021 |
| PSOW-202105645 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202100242 | Aneurin Bevan University Health Board | Health | Upheld | 16 Dec 2021 |
| PSOW-202105068 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202105948 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202104771 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Dec 2021 |
| PSOW-202104832 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 9 Dec 2021 |
| PSOW-202104770 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Nov 2021 |
| PSOW-202100209 | Aneurin Bevan University Health Board | Health | Upheld | 23 Nov 2021 |
| PSOW-202104047 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 18 Nov 2021 |
| PSOW-202005461 | Aneurin Bevan University Health Board | Health | Not Upheld | 15 Nov 2021 |
| PSOW-202102805 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Nov 2021 |
| PSOW-202104739 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Oct 2021 |
| PSOW-202103201 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Oct 2021 |
| PSOW-202102963 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Oct 2021 |
| PSOW-202003712 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 23 Sep 2021 |
| PSOW-202002196 | Aneurin Bevan University Health Board | Health | Upheld | 22 Sep 2021 |
| PSOW-202002379 | Aneurin Bevan University Health Board | Health | Upheld | 13 Sep 2021 |
| PSOW-202003520 | Aneurin Bevan University Health Board | Health | Not Upheld | 2 Sep 2021 |
| PSOW-202101729 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Sep 2021 |
| PSOW-202101121 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Aug 2021 |
| PSOW-202100359 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 9 Aug 2021 |
| PSOW-202001914 | Newport City Council | Local Government | Other | 13 Jul 2021 |
| PSOW-202100206 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Jul 2021 |
| PSOW-202101690 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jul 2021 |