Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202107840 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 19 Apr 2022 |
| PSOW-202107569 | Isle of Anglesey County Council | Local Government | Resolved / Early Resolution | 19 Apr 2022 |
| PSOW-202108379 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 19 Apr 2022 |
| PSOW-202107941 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 19 Apr 2022 |
| PSOW-202200102 | Cera + | Resolved / Early Resolution | 14 Apr 2022 | |
| PSOW-202108579 | Powys County Council | Local Government | Resolved / Early Resolution | 14 Apr 2022 |
| PSOW-202107965 | Cartrefi Conwy | Resolved / Early Resolution | 14 Apr 2022 | |
| PSOW-202108175 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Apr 2022 |
| PSOW-202100173 | Aneurin Bevan University Health Board | Health | Upheld | 14 Apr 2022 |
| PSOW-202100430 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 14 Apr 2022 |
| PSOW-202004109 | Hywel Dda University Health Board | Health | Upheld | 13 Apr 2022 |
| PSOW-202107545 | Swansea Council | Local Government | Resolved / Early Resolution | 13 Apr 2022 |
| PSOW-202200063 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 8 Apr 2022 |
| PSOW-202100257 | Aneurin Bevan University Health Board | Health | Upheld | 7 Apr 2022 |
| PSOW-202104122 | Cardiff Council | Local Government | Resolved / Early Resolution | 7 Apr 2022 |
| PSOW-202108047 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 7 Apr 2022 |
| PSOW-202107067 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Apr 2022 |
| PSOW-202107541 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Apr 2022 |
| PSOW-202107158 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 4 Apr 2022 |
| PSOW-202100010 | Grovesend and Waungron Community Council | Local Government | Not Upheld | 1 Apr 2022 |
| PSOW-202004649 | Aneurin Bevan University Health Board | Health | Not Upheld | 31 Mar 2022 |
| PSOW-202103458 | Caerphilly County Borough Council | Local Government | Resolved / Early Resolution | 31 Mar 2022 |
| PSOW-201907544 | Powys County Council | Local Government | Upheld | 31 Mar 2022 |
| PSOW-202104084 | Vale of Glamorgan Council | Local Government | Upheld | 30 Mar 2022 |
| PSOW-202101091 | Pembrokeshire County Council | Local Government | Not Upheld | 30 Mar 2022 |