View Hywel Dda University Health Board scorecard
Ms X complained that the Health Board failed to respond to her correspondence dated 3 February2021 and 6 July 2021.
Following an investigation by the Health Board, Ms X provided additional information which the Health Board said it would review.
The Ombudsman identified delays in responding to Ms X. The Health Board agreed to apologise to her for the delay in responding and for the lack of communication in the case. It also agreed to issue a response no later than 30 April 2022.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202602530 | 23 Jul 2026 | Miss P complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602252 | 22 Jul 2026 | Dr B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202602923 | 20 Jul 2026 | Ms B complained that Hywel Dda University Health Board had not provided a response to her complaint, which she made … | Resolved / Early Resolution |
| PSOW-202600330 | 20 Jul 2026 | Mrs A complained about the care and treatment her late husband received from Hywel Dda University Health Board. She said … | Resolved / Early Resolution |
| PSOW-202503509 | 14 Jul 2026 | The Ombudsman investigated Mrs A’s complaint about whether the nursing care her mother, Mrs B, received at South Pembrokeshire Hospital … | Not Upheld |