Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202201372 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202201785 | Admissions Appeal Panel - Bassaleg School | Education | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202202556 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 5 Aug 2022 |
| PSOW-202202387 | Gwynedd Council | Local Government | Resolved / Early Resolution | 5 Aug 2022 |
| PSOW-202202324 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 4 Aug 2022 |
| PSOW-202107577 | Betsi Cadwaladr University Health Board | Health | Other | 3 Aug 2022 |
| PSOW-202106365 | Ceredigion County Council | Local Government | Not Upheld | 3 Aug 2022 |
| PSOW-202006042 | Aneurin Bevan University Health Board | Health | Upheld | 1 Aug 2022 |
| PSOW-202201085 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202202005 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202202410 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Jul 2022 |
| PSOW-202201269 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202202124 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202202565 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202102573 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Jul 2022 |
| PSOW-202108330 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202201784 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202102463 | Aneurin Bevan University Health Board | Health | Not Upheld | 25 Jul 2022 |
| PSOW-202202455 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202202071 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201952 | Cardiff Council | Local Government | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201680 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201578 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202202134 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |
| PSOW-202200953 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 22 Jul 2022 |