Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202107853 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 21 Mar 2022 |
| PSOW-202107439 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 16 Mar 2022 |
| PSOW-202105314 | Swansea Bay University Health Board | Health | Other | 10 Mar 2022 |
| PSOW-202106088 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 7 Mar 2022 |
| PSOW-202107622 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202101471 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 17 Feb 2022 |
| PSOW-202106591 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Feb 2022 |
| PSOW-202003325 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 11 Feb 2022 |
| PSOW-202106625 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 26 Jan 2022 |
| PSOW-202106487 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Jan 2022 |
| PSOW-202004634 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 18 Jan 2022 |
| PSOW-202106169 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 13 Jan 2022 |
| PSOW-202003456 | Swansea Bay University Health Board | Health | Upheld | 20 Dec 2021 |
| PSOW-202105664 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-202005357 | Swansea Bay University Health Board | Health | Upheld | 15 Dec 2021 |
| PSOW-202105255 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Nov 2021 |
| PSOW-202002995 | Swansea Bay University Health Board | Health | Upheld | 29 Oct 2021 |
| PSOW-202002709 | Swansea Council | Local Government | Upheld | 29 Oct 2021 |
| PSOW-202003402 | Swansea Bay University Health Board | Health | Upheld | 21 Oct 2021 |
| PSOW-202103367 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 19 Oct 2021 |
| PSOW-202002872 | Swansea Bay University Health Board | Health | Upheld | 14 Oct 2021 |
| PSOW-202103119 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 6 Oct 2021 |
| PSOW-202101269 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 Oct 2021 |
| PSOW-202002637 | Swansea Bay University Health Board | Health | Upheld | 29 Sep 2021 |
| PSOW-202003032 | Swansea Bay University Health Board | Health | Upheld | 15 Sep 2021 |