Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202500998 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 28 Apr 2026 |
| PSOW-202507000 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Apr 2026 |
| PSOW-202500274 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 16 Apr 2026 |
| PSOW-202510227 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Apr 2026 |
| PSOW-202510764 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 9 Apr 2026 |
| PSOW-202506713 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Apr 2026 |
| PSOW-202509472 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 8 Apr 2026 |
| PSOW-202508407 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Mar 2026 |
| PSOW-202502126 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 20 Mar 2026 |
| PSOW-202508272 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Mar 2026 |
| PSOW-202509966 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 19 Mar 2026 |
| PSOW-202408740 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 18 Mar 2026 |
| PSOW-202505909 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 18 Mar 2026 |
| PSOW-202500376 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 17 Mar 2026 |
| PSOW-202409059 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 17 Mar 2026 |
| PSOW-202408518 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 11 Mar 2026 |
| PSOW-202503525 | A Dental Practice | Health | Partly Upheld | 6 Mar 2026 |
| PSOW-202408767 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 5 Mar 2026 |
| PSOW-202404388 | Betsi Cadwaladr University Health Board | Health | Other | 4 Mar 2026 |
| PSOW-202409029 | Betsi Cadwaladr University Health Board | Health | Partly Upheld | 2 Mar 2026 |
| PSOW-202405924 | Betsi Cadwaladr University Health Board | Health | Upheld | 27 Feb 2026 |
| PSOW-202506407 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Feb 2026 |
| PSOW-202507563 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Feb 2026 |
| PSOW-202506190 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2026 |
| PSOW-202409138 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Feb 2026 |
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