Source · Ombudsman decisions
LGO Individual Decisions
35,255 total decisions
12,015 investigated
9,742 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
35,255 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-021-819 | London Borough of Brent | Education | Upheld | 21 Oct 2025 |
| 25-000-056 | Sheffield City Council | Housing | Upheld | 21 Oct 2025 |
| 25-006-086 | Walsall Metropolitan Borough Council | Environment And Regulation | Other | 21 Oct 2025 |
| 25-007-743 | Wigan Metropolitan Borough Council | Benefits And Tax | Other | 21 Oct 2025 |
| 24-017-165 | Staffordshire County Council | Adult Care Services | Not Upheld | 21 Oct 2025 |
| 25-014-263 | Transport for London | Transport And Highways | Other | 21 Oct 2025 |
| 25-012-111 | London Borough of Richmond upon Thames | Transport And Highways | Other | 21 Oct 2025 |
| 24-017-247 | Suffolk County Council | Children S Care Services | Upheld | 21 Oct 2025 |
| 24-016-786 | East Sussex County Council | Education | Upheld | 21 Oct 2025 |
| 24-017-686 | London Borough of Redbridge | Adult Care Services | Upheld | 21 Oct 2025 |
| 25-005-942 | London Borough of Croydon | Benefits And Tax | Other | 21 Oct 2025 |
| 24-019-833 | London Borough of Newham | Education | Upheld | 21 Oct 2025 |
| 25-006-843 | Eastleigh Borough Council | Housing | Other | 21 Oct 2025 |
| 25-000-840 | London Borough of Tower Hamlets | Housing | Other | 21 Oct 2025 |
| 24-004-087 | Manchester City Council | Education | Upheld | 21 Oct 2025 |
| 25-003-240 | Birmingham City Council | Environment And Regulation | Other | 21 Oct 2025 |
| 25-002-994 | Cornwall Council | Environment And Regulation | Other | 21 Oct 2025 |
| 25-001-328 | Cornwall Council | Education | Upheld | 21 Oct 2025 |
| 24-021-596 | London Borough of Waltham Forest | Education | Upheld | 21 Oct 2025 |
| 24-021-545 | East Sussex County Council | Transport And Highways | Not Upheld | 21 Oct 2025 |
| 25-011-966 | London Borough of Enfield | Other Categories | Other | 21 Oct 2025 |
| 25-010-117 | Darlington Borough Council | Other Categories | Other | 21 Oct 2025 |
| 25-009-726 | Milton Keynes Council | Children S Care Services | Other | 21 Oct 2025 |
| 25-007-772 | Sandwell Metropolitan Borough Council | Adult Care Services | Other | 21 Oct 2025 |
| 25-015-585 | Newcastle-under-Lyme Borough Council | Other Categories | Other | 21 Oct 2025 |