We will not investigate Ms X’s complaint about damage to her property caused by a Council-owned tree. It is unlikely an investigation would lead to a different outcome and if Ms X is dissatisfied with the outcome of her insurance claim, it is reasonable for her to take the matter to court.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Enfield
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-014-926
Sector Environment And Regulation
Category Trees
Decided 06 May 2026
View Enfield Council scorecard
Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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