Source · Ombudsman decisions
LGO Individual Decisions
36,398 total decisions
12,380 investigated
10,048 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
36,398 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Sectors by upheld rate
| Sector | Decisions | Upheld | Rate |
|---|---|---|---|
| Education | 6,053 | 3,422 | 57% |
| Adult Care Services | 5,519 | 2,199 | 40% |
| Transport And Highways | 4,634 | 335 | 7% |
| Housing | 4,382 | 1,521 | 35% |
| Planning | 3,565 | 406 | 11% |
| Children S Care Services | 3,562 | 829 | 23% |
| Environment And Regulation | 3,450 | 617 | 18% |
| Benefits And Tax | 2,586 | 432 | 17% |
| Other Categories | 2,167 | 119 | 5% |
| Health | 480 | 168 | 35% |