We have upheld Mr X’s complaint about the Council’s refusal to accept his complaint under the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early be providing a proportionate remedy for the injustice caused.
Source · LGO (Local Government & Social Care Ombudsman)
London Borough of Southwark
LGO (Local Government & Social Care Ombudsman)
Other
Reference 25-018-882
Sector Children S Care Services
Category Other
Decided 06 May 2026
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Summary
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Read on the LGO (Local Government & Social Care Ombudsman) website
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