Inter-agency benefit data sharing
Barriers preventing local authorities from accessing essential benefit data (e.g., Pension Credit, Universal Credit) from central government.
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
100match
#29 - Report progress addressing data sharing barriers for local authorities accessing benefit data by 2025.
DWP should report back by the end of 2025 on progress in addressing the barriers to data sharing identified by the Minister, particularly in relation to enabling DWP to give local authorities more visibility of Pension Credit and Universal Credit data; and on sharing of HMRC data. (Recommendation, Paragraph 142) State Pension adequacy
Matched on
terms: benefit, sharing
Committee recommendation
91match
#28 - Government recognises need for improved data sharing to increase means-tested benefits take-up.
We welcome the Government’s recognition of the importance of better data sharing arrangements to increase take-up of means-tested benefits, and the work it is doing to address the issues. (Conclusion, Paragraph 141)
Matched on
terms: benefit, sharing
Committee recommendation
90match
#4 - Set out plans for cross-departmental data sharing to verify Universal Credit household composition
The Department is not doing enough to share data with other government departments and thereby improve the accuracy of benefit payments. Administering the benefits system is complex: for example, targeting benefits such as Universal Credit to claimants’ needs and circumstances introduces complexity and increases the risk of fraud and error. Access to reliable data is key to keeping...
Matched on
terms: benefit, sharing
PFD report
89match
Spencer Barr
Inadequate inter-agency communication and a lack of universal protocols, central contact points, and direct referral systems hindered information sharing between multiple care agencies for a high-risk patient.
Matched on
terms: agency, inter, sharing
Committee recommendation
86match
#2 - Establish an Energy Data Sharing Taskforce to improve support schemes and tackle fuel poverty.
The Government should immediately establish an Energy Data Sharing Taskforce involving energy suppliers, government departments, HMRC, local authorities, the National Health Service and relevant third parties. This should establish clear and effective mechanisms for data sharing with the specific ambition to improve the delivery of support schemes, enable the introduction of a social tariff and tackle fuel poverty....
Matched on
terms: inter, sharing
Committee recommendation
82match
#10 - DSIT highlights need for cultural change and new initiatives to overcome data sharing barriers.
We challenged DSIT on what it was doing to address barriers to data sharing in government and it told us a change in culture is needed and government bodies need to think about the collective interest of the public when assessing the risks of data–sharing.20 A blueprint for modern digital government sets out government’s intention to work to...
Matched on
terms: inter, sharing
PFD report
81match
Terence Pimm
Deficiencies in police call handling, record-keeping, and inter-agency information sharing hampered risk assessment for individuals with mental health issues. Insufficient training also affected police in identifying immediate risk and mental health assessors.
Matched on
terms: agency, inter, sharing
PFD report
81match
Cherylee Shennan
Insufficient inter-agency communication and a lack of mandatory information sharing protocols for MAPPA Level 1 offenders with domestic abuse histories persist, despite known risks and previous reviews.
Matched on
terms: agency, inter, sharing
PFD report
81match
Danny Holt-Scapens
Inadequate interagency information sharing and a crisis team clinician's failure to contemporaneously record assessments and decision-making rationale posed risks to patient safety.
Matched on
terms: agency, inter, sharing
PFD report
81match
May Miller
Data sharing and confidentiality rules prevented GPs from disclosing crucial risk factor information to care homes without consent, hindering safeguarding due to a lack of inter-agency sharing.
Matched on
terms: agency, inter, sharing
Committee recommendation
81match
#3 - Fourth Report - The Benefits System in Wales
We were concerned to hear that welfare rights advisors believe that Universal Credit’s explicit consent model has impeded their ability to help claimants and has led to some people sharing personal data such as passwords. We would welcome the UK Government reviewing its decision to end the implicit consent model of the legacy benefit system.
Matched on
terms: benefit, sharing
Committee recommendation
81match
#15 - HMRC, Companies House, and Insolvency Service commit to increasing collaboration to tackle phoenixism.
At Autumn Budget 2024, the government announced that it was increasing collaboration between HMRC, Companies House and the Insolvency Service to tackle phoenixism.40 The Insolvency Service told us that, since the publication of the National Audit Office’s report, it had started an action group alongside Companies House and HMRC to look at phoenixism.41 All three organisations said that...
Matched on
terms: benefit, inter, sharing
Committee recommendation
80match
#60 - Second Report - Welfare policy in Scotland
Citizen’s Advice Scotland stated that to achieve a ‘no wrong door policy’ it would require: efforts to ensure that people receive information about other benefits they might be entitled to that are delivered by a different agency–for instance if someone is unable to work due to a health condition or disability, when making an application for Universal Credit,...
Matched on
terms: agency, benefit, sharing
Committee recommendation
76match
#34 - Second Report - Welfare policy in Scotland
Professor McKeever, Ulster University, stated that the sharing of data between the DWP and the Scottish Government and Scottish Social Security Agency is ‘very critical to rolling out the success of the benefit system.’86 This point is supported throughout the written evidence the Committee has received for the inquiry. The Child Poverty Action Group in Scotland describe information...
Matched on
terms: agency, benefit, sharing
Committee recommendation
74match
#18 - Report on legislative changes to enable data sharing for social tariffs and targeting households.
The Government should report back to the Committee by the end of 2025 on: the changes to primary legislation for data sharing needed to enable the introduction of a social tariff; and any short-term changes to secondary legislation that could improve access to data to enable suppliers to more effectively target households in need of bill support and...
Matched on
terms: sharing
Committee recommendation
74match
#1 - Accelerate effective data sharing between stakeholders to improve support schemes and tackle fuel poverty.
More effective data sharing between key stakeholders will be essential in making all government support schemes fairer, better targeted and cost effective. We welcome the Government’s plans to improve data sharing across Whitehall but believe it must move further and faster, recognising that more effective data sharing will be instrumental in tackling fuel poverty. Political will and cultural...
Matched on
terms: sharing
Committee recommendation
74match
#18 - DWP identifies potential in cross-government data to combat benefit fraud and error.
The Department told us that there were data sources from across government and beyond that its systems could potentially use to help drive down fraud and error, and that it was very keen to exploit such opportunities.31 We note that there is information that the Department for Education and councils have that could help the Department to verify...
Matched on
terms: benefit
Committee recommendation
73match
#9 - Inadequate access to good-quality data impedes government's AI implementation efforts.
Access to good–quality data was identified as a barrier to implementing AI by 62% of the 87 government bodies responding to the NAO’s survey.16 We received written evidence expressing a range of views on this topic, illustrating the complexity of the issue and the challenge government has in getting it right. For example, the Reform Think Tank raised...
Matched on
terms: benefit, sharing
Inquiry recommendation
72match
WATE-(22) - Conduct inter-agency review of child abuse investigation procedures to issue guidance
In the light of the recent experience gained in both England and Wales in major investigations of alleged wide ranging abuse of children in care/looked after children, an inter-agency review of the procedures followed and personnel employed in those investigations should now be arranged with a view to issuing practical procedural guidance for the future. In any event...
Matched on
terms: agency, inter, sharing
IOPC learning recommendation
71match
Operation Linden recommendations - South Yorkshire Police and College of Policing, November 2021
The IOPC recommends that South Yorkshire Police continues to improve processes that enable SYP and partner agencies to better collaborate so that information that should be available and considered by everyone is effectively shared, understood and acted upon in a timely fashion. This will help to encourage good practice and enable any issues or misunderstandings about the process...
Matched on
terms: agency, inter, sharing
Committee recommendation
70match
#23 - Fourth Report - The Benefits System in Wales
The DWP and Welsh Government should work together to improve the signposting of benefits, grants, and allowances by producing a toolkit for Work Coaches. It should cover all devolved and local authority support. The DWP should report back to us in six months with an update on progress.
Matched on
terms: benefit
Committee recommendation
70match
#14 - ECCTA significantly enhanced data and intelligence sharing between Companies House and HMRC.
Prior to the introduction of ECCTA in March 2024, Companies House had limited scope to share data or insight with other public bodies such as HMRC. The new measures under ECCTA include the ability to proactively share information with other government departments and law enforcement agencies36. Although Companies House and HMRC said they had been working closely for...
Matched on
terms: sharing
PFD report
69match
Dana Baker
Inadequate inter-agency communication and a lack of shared knowledge, exacerbated by confidential Individual Management Reviews, prevented a comprehensive understanding of mutual concerns.
Matched on
terms: agency, inter
PFD report
69match
Satheeskumar Mahatheaven
Failures in information sharing, multi-agency communication procedures, and inadequate training contributed to an accident within prison services.
Matched on
terms: agency, sharing
PFD report
69match
John Gogarty
A mental health trust failed to follow up and share information with the Probation Service regarding a patient associating with a high-risk individual. This breakdown in inter-agency communication prevented consideration of further safeguards.
Matched on
terms: agency, inter
PFD report
69match
Jason Pendlebury
Critical communication breakdowns and lack of information sharing between police, ambulance services, GPs, and mental health professionals repeatedly led to inadequate risk assessments and missed opportunities for mental health intervention.
Matched on
terms: inter, sharing
PFD report
69match
Alan Massam
Fragmented inter-agency communication and a lack of clear discharge protocols led to a vulnerable patient being sent to an unsuitable care home. There was also no escalation process for medication refusal, exacerbated by a national bed shortage.
Matched on
terms: agency, inter
PFD report
69match
Darrell Spear
Agencies failed to effectively manage identified self-neglect and hoarding risks, particularly fire hazards, due to poor inter-agency communication and a lack of clear strategy.
Matched on
terms: agency, inter
PFD report
69match
Lewis Powter
There is no clear policy for multi-agency information sharing meetings for complex IPP offenders, particularly when agencies lack access to shared record systems.
Matched on
terms: agency, sharing
PFD report
69match
Manoel Santos
Delays in notifying foreign national offenders of immigration detention and inadequate access to legal advice are compounded by poor inter-agency communication and a lack of specialist prison staff for immigration matters.
Matched on
terms: agency, inter
PFD report
69match
Mark McKessy
Poor inter-agency communication and a failure to recognise complex health and learning disability needs prevented coordinated care, leaving a vulnerable individual without adequate risk reduction measures.
Matched on
terms: agency, inter
PFD report
69match
Jacob Billington
Release of high-risk prisoners is jeopardised by inadequate interagency communication, fragmented information systems, and a lack of clear guidance and understanding for discharge planning roles.
Matched on
terms: agency, inter
Committee recommendation
69match
#8 - Second Report - Welfare policy in Scotland
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where possible if they are requesting data which DWP does not hold. DWP and Social Security Scotland should develop a shared protocol and agreement about data sharing to ensure swifter data sharing on a benefit-by-benefit basis. This protocol should be agreed as soon as...
Matched on
terms: benefit, sharing
Committee recommendation
68match
#6 - Ninth Report - Fraud and Error
Gaps in transparency and information sharing between departments is hindering efforts to prevent, detect and correct fraud and error. Timely data sharing can be used to prevent fraud by data matching, improve detection of fraud by sharing intelligence, and enable recovery in cross-government schemes. Increasing the use of these methods is a priority for the Cabinet Office Counter...
Matched on
terms: benefit, sharing
Committee recommendation
66match
#28 - Department recognises ongoing challenges in sharing cross-government data across key sectors.
The Department explained how single shared priorities also helped evaluate programmes objectively but acknowledged it would like to go further through joining up data and information, which the Opportunities mission could help give impetus to. It said it had made some progress, but felt that there was more to do to, for example, better sharing of data between...
Matched on
terms: sharing
Committee recommendation
65match
#22 - Fourth Report - The Benefits System in Wales
We welcome efforts to improve awareness among claimants of all UK Government, Welsh Government, and local authority support, but written evidence suggests that there is still a long way to go. People requesting help need to feel confident that they have been informed of all the benefits and grants available to them, rather than miss out on any...
Matched on
terms: benefit
Committee recommendation
65match
#12 - Significant technical challenges impede effective targeting of energy support, particularly income data.
The Department said that even if it had wanted to, it would not have been able to target support at the time of introducing the schemes due to challenges with identifying household income to determine an appropriate level of support.26 Written evidence from the Energy Systems Catapult and Fair by Design highlighted a need for targeted support.27 To...
Matched on
terms: benefit
Committee recommendation
64match
#55 - Second Report - Welfare policy in Scotland
We recommend that Social Security Scotland consider all mechanisms for acquiring their own data where possible if they are requesting data which DWP does not hold. DWP and Social Security Scotland should develop a shared protocol and agreement about data sharing to ensure swifter data sharing on a benefit-by-benefit basis. This protocol should be agreed as soon as...
Matched on
terms: benefit, sharing
Committee recommendation
64match
#38 - Second Report - Welfare policy in Scotland
The Cabinet Secretary also highlighted her disapproval of the current processes used for data sharing between the governments. She described the current system of looking at data sharing opportunities on a benefit-by-benefit basis as a ‘work-in-progress’98 which may need to change to ensure swifter delivery of devolved benefits. The Cabinet Secretary commented that in some cases she is...
Matched on
terms: benefit, sharing
Committee recommendation
64match
#3 - Second Report - Welfare policy in Scotland
We note that while intergovernmental relations on the devolution of welfare appear to be working well, the evidence received by the Committee highlights that there are operational issues around data sharing that need to be resolved to the satisfaction of both governments. We note that there is an expectation that the DWP would prioritise and look for all...
Matched on
terms: inter, sharing
Committee recommendation
64match
#22 - Ninth Report - Fraud and Error
Cabinet Office and DWP told us that timely data sharing can be used to prevent fraud by data matching, improve detection of fraud by sharing intelligence, and enable recovery in cross-government schemes.55 The Digital Economy Act 2017 permits data-matching for the purposes of fraud and error.56 Cabinet Office told us that data analytics is a priority for the...
Matched on
terms: agency, sharing
Committee recommendation
64match
#22 - Fifteenth Report - DWP Employment support
We asked the Department whether it could be more proactive in sharing basic information such as its district provision tool—essentially a list of local provision—with partners, so they could see what people were being referred to, and to see if they could plug gaps or offer alternative provision.63 The Department told us that it would “find a way”...
Matched on
terms: sharing
Committee recommendation
61match
#3 - Develop a joint plan for HMRC, Companies House, Insolvency Service to tackle corporate fraud.
HMRC, Companies House and the Insolvency Service have failed to work collaboratively, missing opportunities to increase the tax take. Due to the fraudulent use of UK company registrations, contrived insolvencies and phoenixism to evade tax, HMRC, Companies House and the Insolvency Service must work closely to tackle these threats together. The introduction of ECCTA presents opportunities for all...
Matched on
terms: benefit
Committee recommendation
61match
#15 - Mandate utility companies to share upcoming work plans earlier, improving coordination with authorities.
Collaboration and coordination of works between utility companies and local authorities relies on sharing information on upcoming works well in advance. There are currently no requirements on utility companies to share plans for their upcoming work with local authorities. The Department should introduce requirements for utility companies to share their plans 33 for upcoming work at the earliest...
Matched on
terms: sharing
Committee recommendation
61match
#2 - Mobilise cross-government support and cultivate talent to capitalise on transport manufacturing decarbonisation opportunities.
The Government’s legislation on the provision of bus and rail services, and policies promoting transition to EVs and fuel innovation in aerospace, provide once-in-a-generation opportunities for production and employment. Delivering on these opportunities will require the Department of Transport to mobilise the essential contributions of other Government departments and to capitalise on the Government’s industrial strategy. The UK...
Matched on
terms: inter
Committee recommendation
60match
#63 - Second Report - Welfare policy in Scotland
To successfully support people experiencing poverty many of these agencies require good collaborations and communications with the DWP and Social Security Scotland. Professor McKeever, Ulster University, emphasised the need for a ’better systemic approach’142 at the organisational level ‘of what each organisation needs to make the system work more smoothly’.143 When asked about their communications with the DWP,...
Matched on
terms: benefit
Committee recommendation
60match
#35 - Second Report - Welfare policy in Scotland
We heard that improvement in data sharing between the Scottish Government and DWP was needed. Policy in Practice, a policy analysis company, highlighted in their evidence to us that Universal Credit data (caseload management data, including client details) is not shared with the Scottish Government. They consider that if this data was shared this would allow the Scottish...
Matched on
terms: sharing
PFD report
57match
Christine Williamson
Failure to assess the deceased as a vulnerable adult at risk from domestic violence and a critical lack of information sharing between agencies hindered preventative measures.
Matched on
terms: sharing
PFD report
57match
Andrew Cairns, Rachael Slack and Auden Slack
Police failed to inform the Mental Health Team of an arrest for threats to kill despite knowing of a recent mental health assessment; an existing information-sharing policy was also undisclosed.
Matched on
terms: sharing
PFD report
57match
Fallon Abby
Lack of a protocol for contacting social workers led to a failure in obtaining valuable collateral history and sharing crucial information, depriving the patient of support upon discharge.
Matched on
terms: sharing