Select committee: Public Accounts Committee

Recommendation 4

66th Report - Tackling fraud and error in benefit expenditure 2024-25 Published 11 Feb 2026 Addressed to HM Treasury
Recommendation (the committee's words)
The Department is not doing enough to share data with other government departments and thereby improve the accuracy of benefit payments. Administering the benefits system is complex: for example, targeting benefits such as Universal Credit to claimants’ needs and circumstances introduces complexity and increases the risk of fraud and error. Access to reliable data is key to keeping benefit payments accurate. However, the Department’s benefit systems are not fully integrated and it lacks common data standards, which makes it difficult to take a data-driven approach to preventing and detecting fraud and error. The Department uses real-time PAYE earnings data from HM Revenue & Customs to verify claimants’ employment earnings, which it holds up as a ‘gold standard’ example of data sharing. However, it does not seem to have similar data-sharing arrangements with other government departments, which could help it tackle key loss areas such as household composition. 4 Data from the Department for Education, for example, could help the Department to verify the number of children in households claiming Universal Credit. recommendation The Department should set out in the Treasury Minute how it plans to work directly with other departments on data sharing, including how it can work with the Department for Education to help verify household composition as part of its checks for Universal Credit.

From: Public Accounts Committee, 66th Report - Tackling fraud and error in benefit expenditure 2024-25 (HC 1231), 11 February 2026

Government response

The government responded to the whole report on 7 April 2026 (deadline 11 April 2026).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government agrees with most of the Committee's recommendations, stating that several are already implemented, but disagrees with two: setting a more stretching overpayment ambition and updating people who report suspected fraud.

  • On a more stretching overpayment ambition, the government disagrees; the department is working with the NAO to agree what constitutes a cost-effective control environment and is "not yet able to accept this recommendation" until then. It aims to reduce fraud and error to 2.8% by 2028-29.
  • On spending the £3.5 billion of dedicated funding, the government agrees and says the recommendation is implemented. It states the department has committed to gross savings of £14.6 billion up to the end of 2030-31 from fraud, error and debt activity.
  • On the Public Authorities (Fraud, Error and Recovery) Act 2025, the government agrees. It states it is the department's intention to include "proportionate and appropriate reporting" on the powers in its Annual Report and Accounts as they are implemented.
  • On carers affected by inaccurate guidance, the government agrees and says the department will write to the Public Accounts and Work and Pensions Committees every six months, with the first update in September 2026.

Read the government's response ↗ Report an error