Corporate data issues
Corporate metrics failing to adequately measure programme progress, especially in the context of significant business and customer data risks.
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
PFD report
61match
Rory Williams
The gastroenterology/endoscopy service suffers from critical staffing shortages, inadequate infrastructure, and excessively long waiting times. These systemic failures are not adequately reflected on the corporate risk register.
Matched on
terms: corporate
Committee recommendation
49match
#2 - 2nd Report – Financial Inclusion Strategy
HM Treasury should, within six months, publish a fuller quantitative analysis of the scale, causes and distribution of financial exclusion in the UK. Drawing on existing sources, including the FCA’s Financial Lives Survey, this should identify who is excluded, where exclusion is concentrated geographically, which products and services people are excluded from, and why. It should also set...
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classifier match
Committee recommendation
49match
#3 - 1st Report - An analysis of the asylum system
Poor data quality and weak management information continue to prevent effective management of the asylum system and undermine Parliament’s ability to assess performance. There is no single, reliable view of cases across the asylum system, with data spread across multiple systems, spreadsheets and local records. Basic information we would reasonably expect to see, such as the number of...
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classifier match
Committee recommendation
49match
#13 - 1st Report - Rewiring the state: Delivering digital government
GDS and the Cabinet Office should publish quarterly reports on departmental and public sector body progress against the information and data security metrics it has committed to, together with its published principles for securing data in public services. These disclosures should be accessible via a single, publicly available tracker. (Recommendation, Paragraph 48) 51
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classifier match
NAO recommendation
48match
Government Shared Services
b) The Cabinet Office should put in place performance metrics that allow it to understand and measure how implementation of the strategy is proceeding, and progress in achieving data and process convergence
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classifier match
PFD report
45match
Katherine Vanloo
There was a severe 7-month delay in pothole repair, exacerbated by the County Council's lack of a system to track works orders or audit completion and quality, leading to the wrong repair being performed.
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classifier match
Inquiry recommendation
45match
FR-1 - Single Core Data Set
The Inquiry recommends that the UK government and the Welsh Government improve data collected by children's social care and criminal justice agencies concerning child sexual abuse and child sexual exploitation by the introduction of one single core data set covering both England and Wales. In order to facilitate this, these agencies should produce consistent and compatible data about...
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classifier match
Committee recommendation
45match
#18 - 1st Report - Shifting heaven and earth? The Afghan data breach and resettlement schemes
We recognise and respect the sensitivity surrounding Special Forces operations. However, the “no comment” approach is inappropriate for matters of administrative decision-making, data handling and accountability for resettlement casework. Serious questions have been raised about the governance arrangements under which Special Forces personnel contributed to immigration casework and data handling affecting former Afghan partner forces. Special Forces’ involvement...
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classifier match
Committee recommendation
45match
#11 - 1st Report - Shifting heaven and earth? The Afghan data breach and resettlement schemes
The government did not maintain adequate cost visibility over the direct financial consequences of the data-breach response. The NAO found that the MOD could not identify ARR-specific costs with normal audit confidence, because those costs had not been separately recorded. The evidence also suggests that government did not consistently distinguish between the marginal cost of the breach response,...
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classifier match
Committee recommendation
45match
#29 - 10th Report - Government shared services
The Cabinet Office reported that it has made progress towards fully implementing converged HR processes and standards in 2026.71 The Cabinet Office pointed towards a new £5 million standardisation project it has undertaken to facilitate HR convergence.72 The Cabinet Office also recognised that convergence was an iterative process given changes to HR policy.73 However, the Cabinet Office could...
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classifier match
Committee recommendation
45match
#28 - 10th Report - Government shared services
The Cabinet Office, in which the Government People Function sits, conceded that progress on HR convergence was behind relative to the Government Finance Function’s work. The Department attributed this to high pre-existing data convergence in the finance profession before NOVA, as well as to the Government People Function needing to converge around 370 areas of policy-sensitive HR processes,...
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classifier match
Committee recommendation
45match
#12 - 10th Report - Government shared services
In its subsequent correspondence with the Committee, the Cabinet Office clarified that its Strategy’s £4.3 billion benefits figure had been calculated from a mixture of its dashboard and clusters’ full business cases. The Cabinet Office’s correspondence reported shared services’ change costs at £846 million in one section, and ‘around £1.6 billion’ in another section: as compared to a...
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classifier match
Committee recommendation
45match
#11 - 10th Report - Government shared services
The Cabinet Office told us that the quality of data returns it uses in its dashboard has improved.25 According to the Cabinet Office, clusters have now developed robust business cases, meaning its overall Shared Services Strategy is set to achieve £4.3 billion in benefits over a 15-year period.26 The National Audit Office reported the benefits net of cost...
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classifier match
Committee recommendation
45match
#10 - 10th Report - Government shared services
Since this Committee last reported on shared services, the Cabinet Office responded to concerns about its understanding of costs, benefits and value for money by updating its strategy’s case for change.20 The Cabinet Office has also created a dashboard designed to bring together cluster-held data on costs, benefits and delivery milestones.21 The Cabinet Office told us that 1,600...
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classifier match
Committee recommendation
45match
#8 - 2nd Report – Jagged Justice: Prisons, Probation and Rehabilitation in Wales
We call on the Ministry of Justice to continue its engagement with the Wales Governance Centre and the Welsh Government regarding the publication of Wales-specific justice data. As part of this work, the Department should provide us with annual written updates—aligned with the date of the annual Welsh Justice Data releases—regarding its 66 progress in publishing the remaining...
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classifier match
Committee recommendation
45match
#7 - 2nd Report – Jagged Justice: Prisons, Probation and Rehabilitation in Wales
We, like our predecessors, have long called for the publication of Wales- specific justice data and we welcome the Department’s decision to publish an annual Wales-specific justice data release, as well as its commitment to publish further datasets relating to homelessness and the Welsh language. Now that some disaggregated justice data is available, it is vital that it...
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classifier match
Committee recommendation
45match
#2 - 5th Report - MoD follow-up Spring 2026
It is completely unacceptable that the Department failed to maintain accounting records to support more than £6 billion of assets included in its 2024–25 Annual Report and Accounts. The Comptroller and Auditor General concluded that the Department’s 2024–25 accounts did not provide a true and fair representation of its financial position. This was because the Department had misclassified...
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classifier match
Committee recommendation
45match
#15 - 1st Report - An analysis of the asylum system
Departments rely on accurate and timely data to understand how people move through the asylum system, but significant gaps remain in the information held across different parts of the process. The NAO found that a reliable, single record is not yet available for each asylum seeker, and that data needed to track cases effectively is inconsistent or unavailable....
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classifier match
Committee recommendation
45match
#11 - 79th Report - Supporting people with frailty outside hospitals
NHSE also highlighted variation in terms of the range of community services across the country that are not specified or described clearly or consistently. It explained that these services are coded, measured and counted in different ways and often funded through block contracts. NHSE is seeking to standardise community services which it hopes will enable it to properly...
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classifier match
Committee recommendation
45match
#35 - 1st Report - Rewiring the state: Delivering digital government
GDS should produce a strategy to end vendor lock-in across the public sector, which includes targets for the diversification of suppliers across government departments and public bodies, progress against which is published on a quarterly basis. (Recommendation, Paragraph 107)
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classifier match
Committee recommendation
45match
#14 - 1st Report - Rewiring the state: Delivering digital government
In its response to this report, the government should set out how it intends to measure departmental and public body efforts to bring about difficult but necessary cultural changes in relation to data protection. It should name the departments and public bodies that have yet to adopt basic data hygiene practices, such as the use of Microsoft 365’s...
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classifier match
IOPC learning recommendation
45match
Recommendation - Avon and Somerset Police and Wiltshire Police, April 2026
The IOPC recommends that Wiltshire Police and Avon & Somerset Police create and maintain an up-to-date list of STORM Codes and Transfer Codes on their STORM systems to allow the effective use and transfer of incidents between the two forces. This follows an independent investigation into Wiltshire Police and Avon & Somerset Police’s handling and response to the...
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classifier match
Inquiry recommendation
44match
AFA-4 - Governance
The Inquiry recommends a programme of work by the Trust to: • Consolidate governance improvements into a clear, prioritised programme overseen by the Board. This will ensure that the large number of improvement plans do not become overwhelming or get lost due to time pressure. • Develop a comprehensive data and information strategy to support assurance, learning and...
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classifier match
NAO recommendation
44match
The National Space Strategy and the role of the UK Space Agency
By December 2024, UKSA should review and confirm whether it is using the most appropriate metrics, including the North Star metric, to measure its progress.
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classifier match
NAO recommendation
44match
Progress combatting fraud
Put in place the arrangements necessary to measure progress and to reprioritise and adapt its strategy, including by: ? producing an up-to-date measure of the cost of fraud to individuals and businesses, and updating this sufficiently frequently, to allow it to measure the impact of its actions; ? developing and publishing an evaluation strategy that covers all strands...
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classifier match
Inquiry recommendation
44match
F126 - Preserving corporate memory
The NHS Commissioning Board and local commissioners should develop and oversee a code of practice for managing organisational transitions, to ensure the information conveyed is both candid and comprehensive. This code should cover both transitions between commissioners, for example as new clinical commissioning groups are formed, and guidance for commissioners on what they should expect to see in...
Matched on
terms: corporate
IOPC learning recommendation
42match
Operation Hotton recommendations - Metropolitan Police Service, September 2021
The IOPC recommends that the MPS ensures there are metrics in place to measure and demonstrate, in a transparent way, improvements made in tackling bullying and harassment and confidence in the MPS approach to this. This could include reporting on the outcomes of allegations by protected characteristics. Consideration could also be given to the involvement of staff associations...
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classifier match
Inquiry recommendation
41match
FR-17 - Code of Practice on Records Access
The Inquiry recommends that the UK government directs the Information Commissioner's Office to introduce a code of practice on retention of and access to records known to relate to child sexual abuse. The retention period for records known to relate to allegations or cases of child sexual abuse should be 75 years with appropriate review periods. The code...
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classifier match
Inquiry recommendation
41match
80 - National register of public liability insurance
The Department for Work and Pensions should work with the Association of British Insurers to introduce a national register of public liability insurance policies. The register should provide details of the relevant organisation, the name of the insurer, all relevant contact details, the period of cover, and the insurance limit. These requirements should apply to policies issued and...
Matched on
classifier match
Inquiry recommendation
41match
75 - Register of public liability insurers
The Chair and Panel recommend that the Association of British Insurers considers whether a register of public liability insurers could be introduced to assist claimants in child sexual abuse cases in locating the insurers relevant to their claim, and how it would operate. The Chair and Panel recommend that the Association of British Insurers sets out its consideration...
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classifier match
Inquiry recommendation
41match
1 - Collect disaggregated CSE data
Police forces and local authorities in England and in Wales must collect data on all cases of known or suspected child sexual exploitation and child sexual exploitation by networks. These data should be separated from other data sets, including data on child sexual abuse, and be disaggregated by the sex, ethnicity and disability of both the victim and...
Matched on
classifier match
Committee recommendation
41match
#5 - 1st Report - Shifting heaven and earth? The Afghan data breach and resettlement schemes
Government should mandate and enforce minimum standards for skills, process, tools, controls, independent assurance and testing for datasets where compromise could plausibly risk life. The MOD should also explain who held senior official responsibility for data-protection risk in ARAP before the February 2022 breach, whether any disciplinary, performance- management or other accountability processes followed, and how individual senior...
Matched on
classifier match
Committee recommendation
41match
#3 - 1st Report - Shifting heaven and earth? The Afghan data breach and resettlement schemes
The breach was not simply an individual mistake, but a foreseeable systemic failure. It arose from the combination of inappropriate tools, weak operating procedures, insufficient training, poor organisational continuity, and an inadequate culture of data protection and accountability. The pressures of the fall of Kabul in 2021 help to explain how these weaknesses developed; they do not excuse...
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classifier match
Committee recommendation
41match
#51 - 3rd Report – Access to Justice: Legal Aid
Despite being the body tasked with administering the legal aid scheme, the Legal Aid Agency is ill-equipped to ensure its service provision is sufficient to meet demand. Existing research on legal aid demand and coverage is entirely sourced from independent researchers. (Conclusion, Paragraph 150)
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classifier match
Committee recommendation
41match
#5 - 3rd Report – Access to Justice: Legal Aid
The government must publish data on representation in magistrates’ courts and conduct independent research on case outcomes (as recommended in the Lammy review and by our predecessor committee). (Recommendation, Paragraph 24) 56
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classifier match
Committee recommendation
41match
#4 - 3rd Report – Access to Justice: Legal Aid
The full extent of self-representation for imprisonable offences in the magistrates’ court is not well understood because the government does not publish reliable data. Best available estimates suggest it could be as high as 50%, which creates an unacceptably high risk of miscarriages of justice. (Conclusion, Paragraph 23)
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classifier match
Committee recommendation
41match
#1 - 2nd Report – Financial Inclusion Strategy
The publication of the Financial Inclusion Strategy is welcome. It identifies many of the areas in which people experience financial exclusion. Informed witnesses broadly supported those areas of focus. Unlike HM Treasury’s 2004 publication, however, the Strategy does not yet bring together the evidence needed to show who is excluded, where exclusion is concentrated, which products and services...
Matched on
classifier match
Committee recommendation
41match
#21 - 1st Report - Black people’s experiences of homelessness
The Ministry of Housing, Communities and Local Government should create a standardised framework for data collection. This should require local authorities to collect and publish data on social housing applications, outcomes, use and duration of temporary accommodation, and exits from statutory homelessness that can be disaggregated at a minimum by ethnicity, gender, age and disability at a national...
Matched on
classifier match
Committee recommendation
41match
#27 - 10th Report - Government shared services
Not all central government functions have engaged with NOVA to the same extent, which has directly impacted their readiness to support delivery of shared services. The Government Finance Function and the Grants Management Function are most advanced with implementing converged data and processes across clusters. The Government People Function has not implemented NOVA-converged data and processes across the...
Matched on
classifier match
Committee recommendation
41match
#26 - 10th Report - Government shared services
To be ready for shared services platforms, processes and data across government must be ‘converged’, meaning that they are consistent and standardised. In 2023, the Government Finance Function began leading work with other central government functions on ‘NOVA’. NOVA is the guidance and standards that central government functions should follow when setting up their processes. For example, NOVA...
Matched on
classifier match
Committee recommendation
41match
#6 - 10th Report - Government shared services
Implementation of the strategy is being delayed by the lack of reliable, consistent government HR and commercial data. In 2023, the Government Finance Function began leading ‘NOVA’. NOVA is the guidance and standards that functions should follow when setting up all their processes like hiring an employee or paying a grant. If followed, 6 these standards, should allow...
Matched on
classifier match
Committee recommendation
41match
#8 - 3rd Report - Protecting built heritage
We recommend that the government establish a comprehensive and standardised national dataset on the condition, ownership and maintenance of heritage assets across England. This should be delivered jointly with Historic England and include asset-level information on condition, risk status and maintenance expenditure. The dataset should be published, updated annually and made publicly available to support transparency, accountability and...
Matched on
classifier match
Committee recommendation
41match
#7 - 3rd Report - Protecting built heritage
Our evidence points to a systematic weakness in how government collects data on its heritage assets. Without fully understanding the current state of the sector, the government will not be able to unlock the value of built heritage. (Conclusion, Paragraph 23)
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classifier match
Committee recommendation
41match
#39 - 2nd Report - Transition to State Pension Age
We recommend that DWP report on the decisions which led to some people receiving inflated State Pension forecasts, what it has learned from this and the actions it will take to prevent a repetition. The report should also set out how many people were affected by the error, its plans for compensation and 68 how it will communicate...
Matched on
classifier match
Committee recommendation
41match
#38 - 2nd Report - Transition to State Pension Age
We are concerned that some individuals will have received inflated State Pension forecasts because these did not show deductions for contracting out. Some of them may have lost the opportunity to do things differently, for example, to continue working for longer or to save more. Individuals are asked to take responsibility to save for retirement and it is...
Matched on
classifier match
Committee recommendation
41match
#36 - 2nd Report - Transition to State Pension Age
We are concerned to hear that around one in five of those with a State Pension age of 67 may not have accurate awareness of this in time to make informed decisions about their retirement. We are also concerned at evidence that awareness is lower for certain groups—women, people with lower qualifications or lower levels of wealth, the...
Matched on
classifier match
Committee recommendation
41match
#17 - 4th Report - Housing Conditions in the Private Rented Sector
The government must ensure that the private rented sector database includes, as a minimum, information on the condition and accessibility of privately rented properties, including details of previous enforcement actions, and the current rent and rent histories. Following the initial rollout, we recommend that the database is developed to provide tenants with guidance on their legal rights and...
Matched on
classifier match
Committee recommendation
41match
#14 - 2nd Report - Accountability for Daesh crimes
The Government must publish updated data on the number of Britons estimated to be detained in NES, with information disaggregated by age and sex if available. If this data is not available or cannot be made public, the Government must explain the reasons for this. (Recommendation, Paragraph 95)
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classifier match
Committee recommendation
41match
#13 - 2nd Report - Accountability for Daesh crimes
There is no official public data from the Government on the number of British individuals currently detained in camps and prisons in North East Syria (NES). (Conclusion, Paragraph 95)
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classifier match
Committee recommendation
41match
#42 - 2nd Report – Jagged Justice: Prisons, Probation and Rehabilitation in Wales
We call on HMI Prisons to work with the Welsh Language Commissioner to design an additional survey for Welsh-speaking prisoners, with questions specifically designed to gather information about the quality and availability of Welsh language services in Welsh prisons. The information gathered through this survey should inform a dedicated section—designed to be uniform and consistent, to allow for...
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classifier match