Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201104127 | Scottish Water | Water | Upheld | 1 Oct 2012 |
| 201200508 | Scottish Water | Water | Not Upheld | 1 Oct 2012 |
| 201200525 | Scottish Water | Water | Not Upheld | 1 Oct 2012 |
| 201104452 | Scottish Water | Water | Partly Upheld | 1 Oct 2012 |
| 201102116 | Scottish Water | Water | Not Upheld | 1 Sep 2012 |
| 201103435 | Scottish Water | Water | No Decision Reached | 1 Sep 2012 |
| 201105270 | Scottish Water | Water | Not Upheld | 1 Sep 2012 |
| 201104998 | Scottish Water | Water | Not Upheld | 1 Sep 2012 |
| 201103915 | Scottish Water | Water | Partly Upheld | 1 Aug 2012 |
| 201102957 | Scottish Water | Water | Upheld | 1 Aug 2012 |
| 201102413 | Scottish Water | Water | Not Upheld | 1 Jul 2012 |
| 201104148 | Business Stream Ltd | Water | Not Upheld | 1 Jul 2012 |
| 201104820 | Scottish Water | Water | Not Upheld | 1 Jul 2012 |
| 201104902 | Scottish Water | Water | Not Upheld | 1 Jul 2012 |
| 201103863 | Scottish Water | Water | Not Upheld | 1 Jul 2012 |
| 201104549 | Scottish Water | Water | Not Upheld | 1 Jul 2012 |
| 201102346 | Business Stream Ltd | Water | Partly Upheld | 1 Jul 2012 |
| 201103112 | Business Stream Ltd | Water | Not Upheld | 1 Jun 2012 |
| 201101754 | Business Stream Ltd | Water | Upheld | 1 Jun 2012 |
| 201102014 | Business Stream Ltd | Water | Partly Upheld | 1 May 2012 |
| 201102249 | Business Stream Ltd | Water | Not Upheld | 1 May 2012 |
| 201101838 | Business Stream Ltd | Water | Not Upheld | 1 Apr 2012 |
| 201102547 | Scottish Water | Water | Not Upheld | 1 Mar 2012 |
| 201102844 | Scottish Water | Water | Not Upheld | 1 Mar 2012 |
| 201102564 | Scottish Water | Water | Upheld | 1 Mar 2012 |