Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403087 | The Highland Council | Local Government | Upheld | 1 Sep 2015 |
| 201203283 | The Highland Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201407208 | The Highland Council | Local Government | Upheld | 1 Aug 2015 |
| 201304678 | The Highland Council | Local Government | Upheld | 1 Aug 2015 |
| 201305322 | The Highland Council | Local Government | Not Upheld | 1 Jul 2015 |
| 201400115 | The Highland Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201305427 | The Highland Council | Local Government | Partly Upheld | 1 Jun 2015 |
| 201305166 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201400128 | The Highland Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201405491 | The Highland Council | Local Government | Not Upheld | 1 May 2015 |
| 201302996 | The Highland Council | Local Government | Upheld | 1 Mar 2015 |
| 201400298 | The Highland Council | Local Government | Not Upheld | 1 Feb 2015 |
| 201304375 | The Highland Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201302289 | The Highland Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201304892 | The Highland Council | Local Government | Partly Upheld | 1 Oct 2014 |
| 201303140 | The Highland Council | Local Government | Upheld | 1 Sep 2014 |
| 201304192 | The Highland Council | Local Government | Upheld | 1 Aug 2014 |
| 201300781 | The Highland Council | Local Government | Not Upheld | 1 Feb 2014 |
| 201202740 | The Highland Council | Local Government | Partly Upheld | 1 Jan 2014 |
| 201203684 | The Highland Council | Local Government | Partly Upheld | 1 Jan 2014 |
| 201205182 | The Highland Council | Local Government | Not Upheld | 1 Dec 2013 |
| 201204604 | The Highland Council | Local Government | Not Upheld | 1 Dec 2013 |
| 201202845 | The Highland Council | Local Government | Not Upheld | 1 Sep 2013 |
| 201203874 | The Highland Council | Local Government | Not Upheld | 1 Aug 2013 |
| 201202359 | The Highland Council | Local Government | Upheld | 1 Jul 2013 |