Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508051 | Highland NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201508353 | Police Investigations & Review Commissioner | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2016 |
| 201507861 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508194 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508751 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508883 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201601164 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2016 |
| 201508820 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 Sep 2016 |
| 201508021 | Argyll and Bute Council | Local Government | Not Upheld | 1 Sep 2016 |
| 201508113 | Scottish Prison Service | Prisons | Partly Upheld | 1 Sep 2016 |
| 201508197 | Clackmannanshire Council | Local Government | Not Upheld | 1 Sep 2016 |
| 201508821 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Sep 2016 |
| 201508185 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201600330 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507966 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2016 |
| 201508204 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 Sep 2016 |
| 201508817 | University of the West of Scotland | Education | Partly Upheld | 1 Sep 2016 |
| 201507724 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2016 |
| 201508362 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508465 | Aberdeenshire Council | Local Government | Upheld | 1 Sep 2016 |
| 201508660 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2016 |
| 201507625 | Parkhead Housing Association Ltd | Local Government | Not Upheld | 1 Sep 2016 |
| 201507646 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201601244 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2016 |
| 201507597 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Sep 2016 |