Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Forth Valley NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508751 Sector Health Category clinical treatment / diagnosis Decided 01 September 2016

Full decision

Summary

Mrs C complained that her husband (Mr C) did not receive a reasonable standard of care from the practice. Mr C suffered from a number of health conditions, including asthma, and passed away from sudden cardiac arrest whilst he was a patient at the practice. Mrs C felt that the practice did not investigate Mr C's condition urgently enough, and said that there had been a sequence of failed attempts to diagnose and treat Mr C.

We took independent advice from a GP adviser. The adviser noted that the practice had investigated Mr C's condition within a reasonable timeframe and with the appropriate level of urgency. The adviser said that appropriate investigative tests had been arranged and concluded that the care Mr C received was reasonable. We accepted the adviser's comments and we did not uphold Mrs C's complaint.

Related reading

View Decision Report 201508751 as a PDF (10.98 KB) Updated: March 13, 2018

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