Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201601164 Sector Prisons Category progression Decided 01 September 2016

View Scottish Prison Service scorecard

Full decision

Summary

Mr C complained about unreasonable delay by the prison in transferring him to a prison where he would have the chance to do work placements in the community. Our investigation revealed that there had been delay but that this had been unavoidably caused by a backlog of prisoners who were also waiting for such a transfer. We noted that Mr C did obtain his transfer and that the new prison brought forward their consideration of him for work placements by two months to help avoid further delay. We did not uphold Mr C's complaint.

Related reading

View Decision Report 201601164 as a PDF (10.84 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation