Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202510403 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Apr 2026 |
| PSOW-202502494 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 18 Mar 2026 |
| PSOW-202408569 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 21 Nov 2025 |
| PSOW-202407727 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 4 Nov 2025 |
| PSOW-202503427 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Sep 2025 |
| PSOW-202407035 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 28 May 2025 |
| PSOW-202403148 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 1 May 2025 |
| PSOW-202401585 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 17 Mar 2025 |
| PSOW-202400319 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 5 Mar 2025 |
| PSOW-202401164 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 17 Feb 2025 |
| PSOW-202407536 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202305597 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 11 Feb 2025 |
| PSOW-202401328 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 15 Oct 2024 |
| PSOW-202402051 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 3 Oct 2024 |
| PSOW-202309578 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 30 Apr 2024 |
| PSOW-202309088 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Apr 2024 |
| PSOW-202108288 | A GP Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 13 Mar 2024 |
| PSOW-202302782 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Oct 2023 |
| PSOW-202207982 | Swansea Bay University Health Board | Health | Not Upheld | 18 Sep 2023 |
| PSOW-202304484 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Sep 2023 |
| PSOW-202207979 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 26 May 2023 |
| PSOW-202207942 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 26 Apr 2023 |
| PSOW-202207118 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202206081 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202203502 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
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