Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202204514 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 17 Feb 2023 |
| PSOW-202005228 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 16 Feb 2023 |
| PSOW-202003476 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Feb 2023 |
| PSOW-202103937 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 14 Feb 2023 |
| PSOW-202205107 | Newport City Homes | Resolved / Early Resolution | 14 Feb 2023 | |
| PSOW-202205091 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 14 Feb 2023 |
| PSOW-202108294 | Betsi Cadwaladr University Health Board | Health | Upheld | 14 Feb 2023 |
| PSOW-202206191 | Linc Cymru Housing Association | Housing | Resolved / Early Resolution | 14 Feb 2023 |
| PSOW-202205998 | Carmarthenshire County Council | Local Government | Resolved / Early Resolution | 13 Feb 2023 |
| PSOW-202204951 | Corwen Town Council | Local Government | Resolved / Early Resolution | 13 Feb 2023 |
| PSOW-202206355 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206631 | United Welsh Housing Association | Housing | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205844 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202103154 | Meddyg Care Porthmadog | Health | Upheld | 10 Feb 2023 |
| PSOW-202102997 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202206685 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206432 | South Wales Police and Crime Panel | Policing | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202102467 | Hywel Dda University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202105779 | Swansea Bay University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205957 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202005644 | Cardiff and Vale University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202202982 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202105739 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202105019 | Hywel Dda University Health Board | Health | Not Upheld | 10 Feb 2023 |
| PSOW-202205884 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |