Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105472 | Aneurin Bevan University Health Board | Health | Upheld | 15 Dec 2022 |
| PSOW-202204822 | Linc Cymru Housing Association | Housing | Resolved / Early Resolution | 14 Dec 2022 |
| PSOW-202104785 | Cwm Taf Morgannwg University Health Board | Health | Other | 14 Dec 2022 |
| PSOW-202204004 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Dec 2022 |
| PSOW-202105742 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Dec 2022 |
| PSOW-202202022 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Dec 2022 |
| PSOW-202200413 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 8 Dec 2022 |
| PSOW-202103397 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 8 Dec 2022 |
| PSOW-202106190 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Not Upheld | 8 Dec 2022 |
| PSOW-202104968 | Cardiff and Vale University Health Board | Health | Not Upheld | 8 Dec 2022 |
| PSOW-202006431 | Aneurin Bevan University Health Board | Health | Upheld | 8 Dec 2022 |
| PSOW-202205500 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 8 Dec 2022 |
| PSOW-202200853 | Ceredigion County Council | Health | Resolved / Early Resolution | 8 Dec 2022 |
| PSOW-202204912 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 Dec 2022 |
| PSOW-202104816 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 7 Dec 2022 |
| PSOW-202205178 | Valleys To Coast Housing | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202105112 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 6 Dec 2022 |
| PSOW-202205697 | Wrexham County Borough Council | Local Government | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202105760 | Betsi Cadwaladr University Health Board | Health | Upheld | 6 Dec 2022 |
| PSOW-202205098 | Hafod Housing Association | Housing | Resolved / Early Resolution | 6 Dec 2022 |
| PSOW-202106097 | Swansea Bay University Health Board | Health | Upheld | 5 Dec 2022 |
| PSOW-202102507 | Newport City Council | Health | Not Upheld | 5 Dec 2022 |
| PSOW-202105923 | Radyr and Morganstown Community Council | Local Government | Not Upheld | 5 Dec 2022 |
| PSOW-202204532 | Vale of Glamorgan Council | Local Government | Resolved / Early Resolution | 5 Dec 2022 |
| PSOW-202205413 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 5 Dec 2022 |