Source · Ombudsman decisions
PSOW Individual Decisions
3,256 total decisions
880 investigated
495 upheld
60% upheld of investigated
Years: Oct 2013–Aug 2026
3,256 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-201805958 | Barry Town Council and the Vale of Glamorgan Council | Local Government | Withdrawn | 30 Mar 2023 |
| PSOW-201806120 | Barry Town Council | Local Government | Withdrawn | 30 Mar 2023 |
| PSOW-201805958 | Barry Town Council | Local Government | Withdrawn | 30 Mar 2023 |
| PSOW-202107872 | Aneurin Bevan University Health Board | Health | Upheld | 30 Mar 2023 |
| PSOW-202201203 | Carmarthenshire County Council | Local Government | Not Upheld | 30 Mar 2023 |
| PSOW-202102847 | Bodreinallt | Health | Upheld | 30 Mar 2023 |
| PSOW-202103460 | Cardiff and Vale University Health Board | Health | Upheld | 30 Mar 2023 |
| PSOW-202201039 | Solva Community Council | Local Government | Not Upheld | 30 Mar 2023 |
| PSOW-202105404 | Welsh Ambulance Services NHS Trust | Health | Upheld | 30 Mar 2023 |
| PSOW-202101726 | Aneurin Bevan University Health Board | Health | Upheld | 29 Mar 2023 |
| PSOW-202206314 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 29 Mar 2023 |
| PSOW-202206711 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Mar 2023 |
| PSOW-202206829 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Mar 2023 |
| PSOW-202207867 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 24 Mar 2023 |
| PSOW-202207335 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202207159 | Trivallis | Resolved / Early Resolution | 23 Mar 2023 | |
| PSOW-202208251 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202205762 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202207118 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202208020 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202105997 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 23 Mar 2023 |
| PSOW-202207531 | Hafod Housing Association | Housing | Resolved / Early Resolution | 22 Mar 2023 |
| PSOW-202107344 | Swansea Bay University Health Board | Health | Upheld | 22 Mar 2023 |
| PSOW-202104102 | Betsi Cadwaladr University Health Board | Health | Upheld | 22 Mar 2023 |
| PSOW-202207352 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Mar 2023 |